Notion AI’s Transcription Tool

From Note-Taking to Thought Processing Powerhouse Over the years, I’ve written about the evolving landscape of voice, AI, and productivity—from GrandCentral’s unification of telephony before Google took it mainstream, to Truphone’s early global VoIP attempts that dared to untether calling from borders. As I’ve often said, it’s not about just capturing communications—it’s about transforming them … Read more

Send the Bot and Skip the Meeting

There’s a new kind of meeting attendee showing up on Zoom, Teams and Google Meet, the silent, invisible kind that never turns on their camera, never unmutes, and never speaks. No, it’s not your disinterested coworker. It’s their AI note taker. And you know what? That’s a good thing. The Washington Post recently spotlighted how … Read more

Meta’s Messaging Move: WhatsApp’s Shift to Per-Message Pricing Signals More Than a Billing Update

As of yesterday—July 1, 2025—Meta’s WhatsApp Business platform just turned a page that has ripple effects far beyond a simple pricing chart update. If you blinked, you may have missed the significance. But those of us who’ve been watching how Meta, and really the entire messaging ecosystem, aligns with AI, automation, and the broader communications … Read more

Zoom Gets Smarter, More Social, Oh, and More Competitive

Zoom just rolled out a major set of upgrades, and if you’re watching the collaboration space closely, this is more than just a routine refresh. It’s a signal: Zoom wants to own more of your workday. The June 30, 2025, updates position Zoom as more than a video meeting app. It’s now a serious platform … Read more

The Future Is Conversational—Twilio, Zoom, and Microsoft Lead the Charge in CPaaS Evolution

If June has shown us anything, it’s that the CPaaS space isn’t just alive—it’s on fire. From Twilio’s SIGNAL in São Paulo to Zoom’s Developer Summit and Microsoft’s continued revamp of Teams, we’re watching the foundations of business communication get rewritten in real time. 📞 Twilio Turns the Page at SIGNAL São Paulo Twilio laid … Read more

Designers In Disguise: PMs and CTOs

Here’s the thing nobody talks about: Product Managers and CTOs are really designers in disguise. This article nails something profound about the impact that extends far beyond the design discipline. The author’s insight about how design impact “spreads across many teams, departments, customer segments, and user personas” is exactly what separates great PMs and CTOs … Read more

Apple’s “Late” Game Is Just the Opening Move

Apple’s approach to innovation often sparks debate, especially in the realm of artificial intelligence. Some view the company as lagging behind more visibly aggressive players like Google and OpenAI. But this perspective overlooks a familiar pattern in Apple’s strategy—one grounded not in being first, but in being ready. The narrative of being “late” is well-worn. … Read more

Why I Let AI Tell My Story (And Why You Should Too)

Here’s something that would have sounded like science fiction five years ago: I just had three AI tools—Claude, Perplexity, and Manus—build comprehensive biographical websites about my work and thinking. Not from scratch. Not from thin air. From five decades of actual data, scattered across the web and buried in my personal files. The result? Three … Read more

The Thought Processing Underground:

How Shadow, Cleft, TimeOs, and Grain Are Redefining Mental Real Estate While Hedy and Granola grab headlines with their meeting-focused wizardry, a different revolution is brewing in the shadows. The real game isn’t just about better meeting notes—it’s about capturing human intelligence the moment it sparks. Four platforms are pioneering distinct approaches to thought processing … Read more