Delta’s Crisis Management Fail: A Lesson in What Not to Do

Have you ever watched a company’s reputation crumble in real-time? That’s exactly what I witnessed as Delta Airlines fumbled their way through a recent technical meltdown. As someone who’s been in the crisis management game for over three decades, I couldn’t help but cringe at their missteps. But hey, every disaster is a learning opportunity, … Read more

Voice as the Vanguard: Embracing AI’s Audio Ascendancy

Brian Chen, the tech reporter at The New York Times, today presented a compelling case for the unparalleled influence of voice in AI-driven interfaces. His article points out the pivotal shift towards voice technology and emphasizes how AI is thriving in this medium and revolutionizing our interactions with the digital world. I tend to agree, … Read more

When Hotel Toiletries Go Rogue

Frequent travelers like myself have a love-hate relationship with hotel stays. We often find ourselves wrestling with the little things that should be no-brainers, like the proper refilling of toiletry bottles in the hotel room’s bathroom. Here’s a scenario that’s all too familiar: You arrive at your hotel, exhausted and ready to freshen up, only … Read more

The Remote Work Paradox: Bosses Push for Office Return Despite Preferring Remote Work Themselves

In a recent twist in the remote work saga, it’s become evident that bosses prefer working remotely more than their employees. This counterintuitive trend underlines a growing paradox in the corporate world. Despite their personal preferences for remote work, many leaders are still pushing for a return to traditional office environments. As someone who’s been … Read more

Exploring the World of Honey: A Journey Through Flavors and Cultures

Recently, while in Budapest and then in Cagliari, I really got back into tea, which in turn led me to start to explore honey.  You see, honey, in its splendid variety, offers a glimpse into the diverse landscapes and cultures of our world. From the floral fields of Europe to the diverse ecosystems of the … Read more

The Pulver Order: A Game Changer in Telecom – The Andy Analysis

In 2004, when the FCC dropped the Pulver Order bombshell, it wasn’t just a regulatory shift; it was a seismic wave that redefined the telecom battleground. This wasn’t just about legal jargon; it was a green light for a telecom renaissance, where VoIP wasn’t just a tool but a weapon for industry titans. In reality, … Read more

The eSIM Solution is Easy

During my global travels, I’ve navigated the challenge of staying locally connected for over 20 years. Since 1999, acquiring local SIM cards for my cell phones has always been both a game and a challenge, starting with a memorable purchase in France that included opening a French bank account, buying my first of two Nokia … Read more

Andy’s Guide to Anker Chargers and Power Banks for the Global Traveler

I’m back traveling the globe and staying connected has always been crucial to my travel life. While I can use power plug converters to plug in locally with Apple’s supplied charging products, I’m finding that the size and weight of those Apple power adapters are too burdensome for the travel plu converters. Moreover, hotels often … Read more