Amazon is using artificial intelligence (AI) to enhance the customer experience and speed up deliveries, especially during the busy holiday season.
Amazon employs AI in various aspects of its business, such as predicting product demand, optimizing inventory management, utilizing robots in fulfillment centers for efficient handling and sorting of packages, and optimizing delivery routes using machine learning models. These AI innovations help Amazon offer a wide range of products, ensure smooth handling of packages, and devise efficient delivery paths, ultimately improving customer satisfaction.