TokBox Launches OpenTok with WebRTC For Customer Service

Breaking News–On the second day of WebRTC World in Atlanta, TokBox, now owned by Telefonica Digital, has made some news with a customer service oriented play called OpenTok, reports TechCrunch. This is no surprise, not from them, or the category that TokBox is attacking, as customer service with chat boxes tied to web pages are … Read more

WebRTC News for Monday June 24 2013

With WebRTC World this week in Atlanta, a flurry of news is coming out today and likely through the week. Here are some of them…so far seem to be on the track of interoperability between the old and the new, which is a key component for today and the near term, with the SIP trunking … Read more

I’m Going to WebRTC World….Are You?

WebRTC's roadmap (Photo credit: Tsahi Levent-Levi) WebRTC is hot. My agency already has 7 clients engaged deeply into the space as it is a disruptive technology that is changing the way the world communicates – While a benefit and threat to telcos, depending on how they approach it, already we're seeing that Enterprise companies are … Read more

Broadsoft Moves into WebRTC

With the upcoming WebRTC World Conference in Atlanta end of this month, we're already starting to see companies, both large and small begin to tip their hands, as they dip their toes into the WebRTC waters. So it's no surprise that Broadsoft has moved WebRTC into their UC-One platform, as today's news announcement lays out.  … Read more

Breezing Through the Airport Lines

Image via CrunchBase Getting through airports lines has become a game with me.  Each trip I think about how do I have to pack my bags to not fall into the "what's in your bag" secondary screening trap? I think consciously about which airports are okay with not removing both my Mac Book Air 11" … Read more