TokBox Launches OpenTok with WebRTC For Customer Service

Breaking News–On the second day of WebRTC World in Atlanta, TokBox, now owned by Telefonica Digital, has made some news with a customer service oriented play called OpenTok, reports TechCrunch. This is no surprise, not from them, or the category that TokBox is attacking, as customer service with chat boxes tied to web pages are … Read more

When In Roam, Consider This

Ace Los Angeles Times' consumer and biz travel reporter Catherine Hamm and I had a nice "chat" the other day about the problems that still plague those who travel internationally, especially those who travel on business or for extended periods. Trust me I know, and while I have client Truphone as my Swiss Army Knife … Read more

Om Bitches About Data Rates-He’s Not Alone

Pal Om bitched about high international data rates when he's on the road in his weekly "7 stories for the weekend" post, and he's right. But honestly, between my Boingo accounts, Truphone and a variety of local SIMs, I've pretty much got it figure out, but I'll admit, for the infrequent traveler, or someone saddled … Read more

Tapas Tasting in SF-Wine not only food

Image via Wikipedia TAPAS, which stands for the Tempranillo Adovactes Producers and Amigos Society announced their annual Grand Tasting event for June 9th in San Francisco. If you like wines from Spain and Portugal, then here's the opportunity to see what's being done here in the states with Tempranillo. Both long time friends David Corey … Read more

Is Google Going To Become a Mobile Operator?

Conflicting reports are out there about Google becoming a mobile operator, at least in Spain. Or maybe not. While creating a company branded SIM, buying minutes and data makes sense, and Spain, like France and the UK are MVNO hotbeds, it is an interesting move or experiment if true. That said, Google relies on carriers … Read more

Unlocked iPhones In USA-Just in Time for Summer Travel

Image by wwphotos via Flickr Apple’s timing in launching unlocked iPhones here in the USA is just in time–for summer, and the heavy summer international travel season. Reports are the Apple online store now is selling them. I’ve owned a legally unlocked iPhone 4 since last December, and used it heavily since purchasing it at … Read more

Wi-Fi and the Art of Working Where One Dines

Image via Wikipedia I'm a nomad, and I admit it. Put me on the road and I'll find what my heart lusts for. Wine, food and Wi-Fi. And the more time I spend in Europe, especially Spain, the more I find Wi-Fi in coffee shops, retaurants and gastro bars. And it's basically free. Sure, you … Read more

iPhone 3G Data in France and More Global Broadband Roaming

The last two weeks has taken me to Portugal and Spain on business, and now for a few days to France before more business back in Spain starting next week. While I'm up in the Languedoc-Roussillion I wanted to get all connected in advance of a week's vacation with my wife as we tour the … Read more