UCaaS vs. CPaaS -What’s The Difference

In the modern business world, cloud-based services have become increasingly popular. In Telecom we’re constantly hearing about two of the most common cloud-based services that are being used today. Unified Communications as a Service (UCaaS) and Communications Platform as a Service (CPaaS). While these two services on the surface appear to share many similarities, they … Read more

8×8 Sells of Callstats

It was about a week ago that 8×8 announced the departure of CEO David Sipes. Now it seems the company is starting to sell off some of the assets they acquired to reshape the business and focus on what appears to be their telephony and call center operations. The first asset jettisoned is Callstats to … Read more

An Amazing Designer Resource

Back in the earliest of days on the World Wide Web index sites were the rage. In many ways, Yahoo was the first to create a massive index that was adopted, even though there were many other smaller sites. Search became the buzzword and AskJeeves, Excite, GO2 and more were all the rage, and then … Read more

New Conferencing Service Launched

A conferencing service, Sessions 2.0 has hit Product Hunt today with their relaunch. Much like Around and other new services that have come to the market, they are aiming at Zoom and Microsoft Teams. In a funny way, by the comparisons made, services like WebEx and GoToMeeting have been made mostly irrelevant in the narrative … Read more

Changes at 8×8

The highly touted hire, David Sipes, who was credited with being the power behind growth of RingCentral where he was COO, has been released from his role “without cause” by 8×8 reports MarketWatch. The angle most are reporting are the decision was made around the decline of 8×8’s stock price.  It was only a few … Read more

The Retailer is The New Ad Outlet

Online advertising is going through a sea of change. No question about it. When you read that Apple, Amazon and now retailers are all selling ads it’s really an example of history repeating itself once again.   For starters, retailers have always sold “advertising” but it was wrapped up as merchandising allowances, promotional spending, slotting … Read more

Writing Wine Reviews

  If you’re a fan of wine, you’ve probably read your fair share of wine reviews. And if you’re new to the world of wine, you might be wondering how to go about writing your own reviews. After all, what makes a good wine review?    The answer is that a good wine review is … Read more

Telecom Scammers Get Busted

In two parts of the world government authorities are getting tough on scammers and the operators who enable them. In the USA the FCC cut off a voice services provider for not enforcing STIR/SHAKEN regulations while in the UK, a combined Scotland Yard and Europol investigation led to the seizure of servers and the arrest … Read more

The Basics About CPaaS

Communications Platform as a Service, or CPaaS, is a cloud-based platform that enables developers to add real-time communications features, such as voice and video calling, messaging, and data sharing, into their applications. With CPaaS, businesses can quickly add new features and functionality like voice, video and texting, to their applications without having to build and … Read more

RingCentral Win is Cisco/Broadsoft Loss

A few days ago Charter Spectrum, the US’s second largest cable company, and RingCentral made an announcement of two new offerings – Spectrum Business Connect with RingCentral and Spectrum Enterprise Unified Communications with RingCentral.  On the face of it many would say, “oh, another RingCentral distribution deal,” as it’s not much different than when they did something similar … Read more