The Daily India has a story today that calls Skype onto the carpet citing poor customer service. Since I always go through the PR team to get answers or to solve problems both in the Kelly/Kat era pre-eBay and today I can’t relate on an apples to apple basis since media types always seem to … Read more
The Financial Times has a very insightful story about Skype censoring content in China.
I’m starting another week, this time flying back to San Diego for a week of Southern California efforts. I’m at the Sacramento Airport and using their new free WiFi service. All I did was open my laptop and the browser and I was online. So far the service works BETTER than it did when it … Read more
XO, one of the walking dead in VoIP are making an effort to revive themselves by going after the small business market. Today they roll out a new range of hosted VoIP offerings for business called Flex. The challenge is AT&T and Verizon, both of whom can roll out the same offerings and already own … Read more
ZDNet’s Russell Shaw has broken down the recently disclosed Harris Interactive poll data on VoIP. Most VoIP marketers that I have spoken with agree with most of the results, as it’s obvious we remain in the early adopter phase. What is also important to note is that in many ways it validates both the Vonage … Read more
Former DialPad CEO, and pal, Craig Walker is helping the San Francisco homeless get back on their feet with his new venture backed Grand Central Communications company. Rather than just be another VoIP play, Walker and his team are starting out by providing free voice mail accounts to the San Francisco shelters’ homeless population so … Read more
If this report out of the EU is true the impact on global VoIP is immense. Take Skype for example. Right now get an IP connection, use Skype to call anywhere and talk to anyone. Same for Gizmo, Yahoo or any soft client service. Toss in a little port blocking, some packet shaping, add some … Read more
As a frequent, almost every other week flier in and out of Sacramento International Airport I have been a regular user of the WiFi service that was run by Icoacorp and accessable via my Boingo Wireless account. As such, I was intrigued when I saw that the airport was dropping the paid model for a … Read more
If you look at the possibility of Level3 buying ICG it’s more about closing up the (local) loop and getting more local coverage to fill gaps in their transcontinental network in my opinion. A few months ago the Colorado carriers carrier picked up Progress Telecom. Obviously they are not done and this potential buy could … Read more
I just saw what looked like a national tv spot from AT&T about CallVantage on the local news in San Jose, CA. It was more lifestyle and avoided price and features.
