Vonage Buys TokBox

Two days ago I pointed out that CPaaS was the next big thing in telecom. About a month ago, I shared a comment with a client that it was time to watch out for Nexmo, as they were about to make moves. Yesterday, Nexmo, backed by Vonage cash since their acquisition, bought TokBox away from … Read more

Looking at CPaaS – The Next Big Thing in Telecom

Over the past year during various conversations with telecom insiders including analysts and reporters there always seemed to be a question about CPaaS from UCaaS providers. At the present time, Twilio is likely the most commonly known CPaaS provider, quickly followed by Nexmo, which Vonage acquired. Plivo is another, and even Bandwidth.com has their own … Read more

Gartner’s Magic Quadrant for Unified Communications Is Out

Yesterday Gartner released the 2018 Magic Quadrant for Unified Communications, and to no surprise for the most part, the results are what's expected. Cisco, Microsoft, Mitel all made the top right quadrant, along with the surprising Phoenix like, Avaya,  while Unify popped up in the visionary category.  As GetVoIP explained on March 30th of this year, there's … Read more

Slack Swallows Up HipChat

Slack, the workforce productivity platform and service that connects businesses and people the world over just acquired HipChat and Stride from Atlassian. For Atlassian it means Slack pays them for the next three years, while also giving the Australian company an equity stake in the business. For Slack, it means shutting down the HipChat service. … Read more

GoogleVoice Grows Up and Goes To Work

I've been a GoogleVoice user since the earliest days of GrandCentral. Back then not only was my agency handling blogger relations and social media for the disruptive startup, I was also an early investor and shareholder, just as I am today in Dialpad, so there's a lot of love for the service that is now … Read more

If You Can’t Beat ‘Em, Join Them

Yesterday in San Francisco Google held another day of NEXT, their cloud focused coming out party of sorts. The event, which was massively retooled over the past 11 months carries with it a renewed focus on bringing the Google Cloud eco-system more to the forefront that it has been. Appearances from CEO Diane Greene and … Read more

The Dangers of Email Filters and One That Really Works

Yesterday I was sent an invitation to join a conference call for "training" on a news distribution service along with a client. Given I'm attending ClueCon and that I need to get ready to be at the conference (i.e. shave, shower, dress, reply to morning emails, crank out The Comunicano newsletter, etc.) all before the … Read more

Mine. All Mine. Only Mine.

Every day I receive an email from some "writer" at a "content marketing" agency representing some VoIP, mobile, collaboration, or fill in the blank company. Most of the emails are fairly direct, asking if I want a contributed article. For those who have been following me you know the answer is NO. For those who … Read more

Mess Up My Uber, Please!

Hey Uber riders now Uber wants to you to dirty, soil and leave trash behind. At least that the impression of a few Uber drivers I spoke to about the deal with consumer products promotions company Cargo. I actually wish I had video recorded my conversation with Antonio, one of Milwaukee's highest rated Uber drivers … Read more