It looks like 8×8 is conceding in it's efforts to use agents to capture the small business/SOHO market that it hasn't been working so they've taken up the mantra "if we can't beat them, join them." They've become a member of what I like to refer to as "the chase to the bottom" crowd with … Read more
Often we find that much of the content online is written in an "inside baseball" style. That's where the lingo and the phrases that make up a story are often written the same witty way that Hollywood writers weave in jibs, jabs, innuendo and more. I know, as I'm often guilty of working in a … Read more
I'm a video communications user from as far back as CU-SEEME. I remember the early days of SightSpeed, which Comunicano worked closely with along the way, all the way up to their exit to Logitech. We also worked intimately with Skype's video team who had me test their then in beta video function that I … Read more
It looks like when it comes to cloud based collaboration ZOOM is pushing Cisco's WebEx and the Broadsoft off to a supporting, more legacy customer oriented role at Verzion and taking its seat at the table. It's also a big win for all OTT players when last week Verizon announced their choice of Zoom as … Read more
I'm excited to announce that I'll be speaking, moderating a panel discussion and convening at the upcoming APIdays – Amsterdam conference which is all about "The Rise of Contextual Communications" on June 18th and 19th at the Hotel Arena. My talk, which is about "The State of CPaaS" is a logical extension to the January … Read more
Growing up in the Philadelphia Flyers organization, around the age of 18 I read Ayn Rand's "The Fountainhead" as I learned that Ed Snider, someone I admire to this day as a business visionary, was a follower of her Onjectivist writings. A few years later, on a train based trip across Europe I read cover … Read more
Many will have forgotten the Fire Phone from Amazon. A total blunder. A miss. Or maybe not. Amazon does one thing better than any company. It learns from its mistakes and come back to fight another day. That's why I've been enjoying the back and forth discussions in the media and on twitter about Amazon … Read more
Tsahi has a nice post about video beyond the conference call today in his Blog Geek Me blog. Years back with SightSpeed we had this short video messaging concept VLIP that then CEO Peter Csathy had been pushing. It was way too early but it many ways it was a precursor to the services Tsahi … Read more
Last year, client SignalWire, the company that is changing the CPaaS game, and which grew out of the telecom stack of all stacks, FreeSWITCH, launched LAML, the acronym for Legacy Antiquated Markup Language, which takes developers' API code built on Twilio and converts it to be SignalWire ready. The message was simple. "COPY PASTE SAVE" … Read more
