Zoom just dropped a major update to its Zoom Spaces offering, and it’s more than just a refresh — it’s a reimagination of the hybrid workspace experience. For those of us who have been watching the evolution of collaboration tech since the days of dusty Polycoms and analog handsets, this is Zoom doubling down on … Read more
The Interface Revolution Is Already Here, And It’s Reshaping Everything If you’ve been watching the “interface-first” revolution unfold for a while now, you already know what’s striking isn’t that it’s coming—it’s that it’s already fundamentally reshaping commerce while most businesses remain oblivious to the shift. The evidence is everywhere if you know where to look. … Read more
I’ve been thinking about something that doesn’t get nearly enough attention in tech circles: what happens when the next third of humanity comes online? Thanks to low-cost satellite internet, we’re looking at potentially 2.6 billion new users joining the digital world – and their experience will be fundamentally different from anything we’ve seen before. These … Read more
Over two decades of watching the #telecom and #VoIP evolution, one thing has remained constant—change. From softswitches to SIP trunks to the rise of cloud-native communications, transformation has been a constant drumbeat. But nothing, and I mean nothing, has the potential to redefine customer experience, compliance, and business value like the rise of the vCon: … Read more
Every so often, something comes along in the comms world that makes you stop, squint, and say, “Wait, haven’t we seen this before—but different?” That’s why, in the spirit of VoIPWatch, I’m launching vCON Watch here on andyabramson.com The launch is timely because much like VoIP in 2004, that’s where vCons are right now. A … Read more
I’ve been watching technology evolve for decades now, and there’s something fascinating happening right under our noses. It’s not the splashy AI image generators or chatbots making headlines — it’s something more intimate, more transformative, and potentially more profound. I’m talking about what I’ve started calling “Thought Processing” — a new category of tools designed … Read more
Charter + Cox Is A Cable Mega-Deal That’s More About Survival Than Strategy The proposed $34.5 billion Charter-Cox merger might seem like a traditional consolidation play, but make no mistake—this is more trench warfare than conquest. It’s the legacy cable guys suiting up for battle, not just against each other but against a wave of … Read more
The banking industry’s relationship with VoIP technology reminds me of how financial institutions initially approached cloud computing – with excessive caution that bordered on paranoia. After diving deep into the common misconceptions about VoIP in banking, I’m struck by how outdated many of these concerns really are. Let’s take a step back and look at … Read more
First, I need to thank Glenn Richards of Dickinson Wright for all his emails keeping the telecom world abreast of the net neutrality situation in the USA and, more specifically, in the courts. While I have been accused of “practicing law without a license” by my Legal Eagle friends, I simply had great teachers in that area. … Read more
Reimagining Digital Communication: Why Phound’s Privacy-First Approach Caught My Attention You all know that I’ve been watching the digital communication space evolve for years, and I have to tell you about something interesting I’ve been working on for the past two months. It’s called Phound, and it’s tackling a challenge that’s been bugging me (and … Read more
