When the Door Closes on the Biggest Player in the Room Here’s what actually happened between Google and OpenAI — and why the story everyone’s telling misses the point entirely. I’ve been watching this unfold with the kind of fascination usually reserved for watching two tech giants play chicken on a highway. On the surface, … Read more
When I first looked at Zoom Slides, my immediate reaction wasn’t “Zoom built a PowerPoint competitor.” Instead, I saw another step in a journey I’ve been writing about for nearly twenty years. Back in January, while previewing the sessions I’d be moderating at ITExpo, I wrote that the future of Unified Communications wasn’t simply UC … Read more
Something shifted this summer, and it wasn’t just the score on the board. When the USMNT beat Australia 2–0 on a Friday afternoon, 14.78 million people watched on English-language television alone, making it the fourth-largest audience for a men’s World Cup match in U.S. history, behind a record set just one week earlier when 18.04 … Read more
Yesterday I wrote “The Transcript Was Never the Point,” and it’s driven some interesting commentary. Today, I want to go one step further because, as we broaden the scope, it’s obvious that everyone is watching the wrong race. The conversation in tech circles, boardrooms, and venture portfolios has been locked on a single obsession: which … Read more
You’ve been saving the wrong thing. For the last three years, the voice AI story has been told as a transcription story. Record the call. Convert speech to text. Search it. Tag it. Maybe run some sentiment analysis on top. Bold words like “insights” get thrown around. Dashboards get built. Teams feel productive. None of … Read more
I’ll say it plainly: I think we’re beginning to see the end of the App Store. Not a gradual fade. Not an evolution. A slow-motion obsolescence, and most people building in the app economy haven’t looked up long enough to notice. The App Store’s Days Are Numbered Here’s the uncomfortable truth: the App Store, in … Read more
Back in the fall of 1974, I was tasked by Philadelphia Wings general manager Jack Bionda, one of the five greatest box lacrosse players of all time, and our director of player personnel, Ken Wood, to begin assembling information on every draft-eligible box and field lacrosse player in North America. I gathered stats books from … Read more
I came up in sports when the data was a stat line in the morning paper and the fan experience was a hot dog, a bad seat, and a prayer that your team didn’t blow a lead in the ninth. I worked marketing for four professional sports teams. I spent time at a sports licensee … Read more
Most industries talk about AI transformation in the future tense. Sports just moved it to the present tense. Two deals announced this week look like separate news items. They’re not. Together, they signal a structural inflection point that will separate the organizations that thrive in the next decade from the ones that scramble to catch … Read more
The invisible layer wins. Every billion-dollar sports business running today, streaming rights, fantasy platforms, betting exchanges, and performance analytics all run on APIs that most executives couldn’t name and most investors never audit. That’s the opportunity and the risk sitting in the same sentence. The Plumbing No One Talks About Is Now the Product Over … Read more
