Apple Is Already an MLB Partner. So Why Is Baseball Telling AI to Stay Out of the Dugout?

Major League Baseball just did something fascinating: It banned teams from using dugout iPads for AI-powered, in-game strategy calls. Yes, you read that correctly. Those Apple tablets you see players and coaches huddled around between innings? It turns out that about one-third of MLB teams were using them to let AI influence decisions about substitutions, … Read more

ChatGPT Work Isn’t a Feature. It’s a Land Grab.

OpenAI didn’t just ship a product this month. It made a bet on where work itself happens. ChatGPT Work, built on the new GPT-5.6 model family, is an agent that gathers context from your apps and files, breaks a goal into steps, and hands you finished output: sheets, slides, docs, dashboards, even full websites through … Read more

The Odds Are

When OpticOdds announced its integration with Perplexity Computer this week, the immediate reaction was probably something like: “Oh, another sports betting data partnership. Cool.” But if that’s where your analysis stopped, you missed the actual story entirely. This isn’t about sports betting. It’s about the wholesale restructuring of how enterprise-grade data reaches end users. Here’s … Read more

The Cold Shoulder

When the Door Closes on the Biggest Player in the Room Here’s what actually happened between Google and OpenAI — and why the story everyone’s telling misses the point entirely. I’ve been watching this unfold with the kind of fascination usually reserved for watching two tech giants play chicken on a highway. On the surface, … Read more

Zoom Slides Isn’t About Presentations. It’s About the Future of Work.

When I first looked at Zoom Slides, my immediate reaction wasn’t “Zoom built a PowerPoint competitor.” Instead, I saw another step in a journey I’ve been writing about for nearly twenty years. Back in January, while previewing the sessions I’d be moderating at ITExpo, I wrote that the future of Unified Communications wasn’t simply UC … Read more

The World Cup Is No Longer Just a Tournament. It’s the Template.

Something shifted this summer, and it wasn’t just the score on the board. When the USMNT beat Australia 2–0 on a Friday afternoon, 14.78 million people watched on English-language television alone, making it the fourth-largest audience for a men’s World Cup match in U.S. history, behind a record set just one week earlier when 18.04 … Read more

The Model Isn’t the Product. The Output Is.

Yesterday I wrote “The Transcript Was Never the Point,” and it’s driven some interesting commentary. Today, I want to go one step further because, as we broaden the scope, it’s obvious that everyone is watching the wrong race. The conversation in tech circles, boardrooms, and venture portfolios has been locked on a single obsession: which … Read more

The Transcript Was Never the Point

You’ve been saving the wrong thing. For the last three years, the voice AI story has been told as a transcription story. Record the call. Convert speech to text. Search it. Tag it. Maybe run some sentiment analysis on top. Bold words like “insights” get thrown around. Dashboards get built. Teams feel productive. None of … Read more