Three years ago, ChatGPT lit a fuse. Not just under OpenAI, but under the entire tech industry. Like the iPhone in 2007 or the launch of Skype in 2003, it wasn’t just a product drop — it was a moment. In the span of 36 months, the world moved from wondering what this chatbot thing … Read more
There was a time when “gigabit” sounded like science fiction. The idea that you could move a billion bits per second to your home or office was the stuff of press releases and futurist conference keynotes. Fast-forward to today, and “gigabit” is like a high-performance sports car you only drive in school zones—more capacity than … Read more
The iconic screech of AOL’s dial-up modem—that distinctive digital handshake that welcomed millions to the internet—will finally fall silent on September 30, 2025. I find this moment oddly poignant, not for nostalgic reasons, but because it perfectly illustrates how dramatically our connectivity landscape has evolved. Taking a step back, I think there are a few … Read more
Over the years, I’ve written extensively about telecom’s transformation—whether it was the rise of VoIP, the impact of cloud-based communications, or the integration of AI with platforms like Dialpad and TalkIQ. But what’s coming next isn’t just an evolution—it’s a revolution. And it’s being led by Agentic AI. 📡 From Reactive to Proactive: Why Now?The … Read more
When colleagues dismiss sophisticated AI implementations with phrases like “oh that’s just your AI,” they inadvertently expose their own technological illiteracy and psychological biases. This reductive commentary reflects a fundamental misunderstanding of modern AI capabilities and reveals deeper issues of workplace envy and resistance to innovation. The Knowledge Divide The “just AI” dismissal reveals a … Read more
The Interface Revolution Is Already Here, And It’s Reshaping Everything If you’ve been watching the “interface-first” revolution unfold for a while now, you already know what’s striking isn’t that it’s coming—it’s that it’s already fundamentally reshaping commerce while most businesses remain oblivious to the shift. The evidence is everywhere if you know where to look. … Read more
I’ve been thinking about something that doesn’t get nearly enough attention in tech circles: what happens when the next third of humanity comes online? Thanks to low-cost satellite internet, we’re looking at potentially 2.6 billion new users joining the digital world – and their experience will be fundamentally different from anything we’ve seen before. These … Read more
Charter + Cox Is A Cable Mega-Deal That’s More About Survival Than Strategy The proposed $34.5 billion Charter-Cox merger might seem like a traditional consolidation play, but make no mistake—this is more trench warfare than conquest. It’s the legacy cable guys suiting up for battle, not just against each other but against a wave of … Read more
First, I need to thank Glenn Richards of Dickinson Wright for all his emails keeping the telecom world abreast of the net neutrality situation in the USA and, more specifically, in the courts. While I have been accused of “practicing law without a license” by my Legal Eagle friends, I simply had great teachers in that area. … Read more
Well, well, well. Bessemer Venture Partners (BVP) has done it again with their latest “State of the Cloud 2024″ report. And let me tell you, it’s a game-changer. If you’re even remotely involved in the cloud or AI industry, you’d be foolish not to dive into this report head-first. The key takeaway? AI is no … Read more
