CallWave Adds Level 3

CallWave, a longtime player in the Voice services business has added Level3 as a key supplier. Level 3 keeps picking up deals like this with customer facing companies. This does not immediately mean that Level 3 will see rapid growth, but to companies like Speakeasy and Callwave it means they can outsource the bulk of … Read more

BT Mulling VoIP with WiFi

I think it’s only a matter of time for VoWiFI to really take hold and feel that the biggest sellers of VoWiFI will be one of two types of companies–the cable operators or the mobile operators. Here’s why. Access to the customers. The mobile operators have storefronts, agents and already mail to their customers or … Read more

Motorola Making VoIP Cable Modem

As someone who wants less devices installed in my house, largely to reduce the cable clutter and the draw on electric power, I’m always happy to see when a company rolls out the production of a combined device like Motorola is out in Taiwan that blends Cable Modem and VoIP technology that’s part of the … Read more

VoIP to Be Part of Command and Control with Military

General Dynamics and SAIC are locked in a battle for the US Military’s new Command and Control infrastructure that will be very much IP protocol based. And VoIP will be a part of it according to the sidebar to a story about C&C. Reports continue to swirl from VoIPNuke’s Skibare about Level3 hammering hard for … Read more

Declan on VoIP and W

Declan McCullugh, CNET’s guy in D.C. has a very good story on the impacts of the recent presidential election, VoIP, the FCC and the reason things are the way the are. In the end he says that the recent FCC was about as good as it could possible get. I agree.

ICG Trying To Recover

I remember when ICG was a rising company during the height of the dot.com bubble, and then they burst. Well, now, like the Phoenix, they are making their play to grow again. Don’t rule them out because they have experience and a proven platform. Now after shedding some unproductive or non core assets they are … Read more

Communitech Adds Another

CommuniTech which has been selling VoIP products for as long as I know about VoIP added another VoIP product manufacturer to their stable. I have their Clarysis handset phone and love it. Their support is fantastic and their CEO Neil Schact one of the VoIP good guys and class acts. CommuniTech will distribute i3’s Vood … Read more

My Views On Customer Service In the USA

The State of  Customer Service In America Let me first start out by saying that I really didn’t want to write this, but do to a series of matters that have affected me and two of my closest and dearest friends I found myself honor bound to do so. As a member of the press, … Read more

AOL Is Cutting Everywhere – Update

AOL looks like they are getting ready to go up on the auction block to me. They are cutting out broadband, eliminating divisions (Shoutcast/WinAmp), and more. They are doing this while they are working on rolling out a VoIP product. Me thinks two things. First AOL wants to be the dominant dial up player in … Read more

More PCCW FUD

The folks at PCCW must be drinking a different kind of water in Hong Kong. How PCCW can say that VoIP is not of a benefit to business customers is a continuation of their FUD campaign in light of City Telecom’s foray into the space. This is why I guess there was Column A and … Read more