A few months back AI got a swift kick in the pants with VoIP as Dialpad, 8×8 and RingCentral all made noise about their move into the Voice AI space. Clearly, in all cases, collaboration was not an afterthought, but a core part of the rationale as to why the three cloud communications companies were … Read more
Google is my provider for so much these days. GSuite. Pixel phone. Pixelbook. The Google Cloud powers my phone service, Dialpad and my conference bridge, UberConference. I dumped cable for YouTubeTV. In my life, Google is like Santa Claus. It knows when I've been sleeping. It knows when I'm awake. It knows when I've been … Read more
Online, nothing is really what it appears to be, especially when it comes to business, and the spectacle that surrounds "the business." Today, the term, "influencer" has become a blanket euphemism for everyone who has influence, and is getting paid for it. So while it is easy for FTC to identify the online influencers, the … Read more
I grew up watching WWWF wrestling when Vince McMahon was the broadcaster. Actually, even before that. I would stay up late to watch Florida Championship Wrestling with Gordon Solie. The same with Georgia Championship Wrestling, even the AWA when Thunderlips pre-dated the creation of Hulk Hogan. In the 80's was at the Spectrum in the … Read more
Skype is catching up to what their users have wanted for years, especially newscasters. The introduction of cloud based video recording across all platforms Long wanted. Very much needed, Skype's decision to introduce this across the board is all part of Microsoft's reimaging what was once the most popular online communications service. Previously video recording was … Read more
Back in the heydey of VoIP, when Skype (former client via Skype Store and In Store Solutions) was fighting AOL's AIM, ICQ, Yahoo Messenger, Gizmo, GrandCentral (former client) Vonage and more, we all used to write about their latest developments because Skype was the disrupter. Skype Journal's Phil Wolfe and Jim Courtney, Alec Saunders, Jeff … Read more
Back on July 31st I opined about CPaaS (Communications Platform as a Service) and why I felt it was important and how it would be coming to the forefront. A few days later Vonage snapped up TokBox, and folded it into Nexmo making CPaaS more relevant and timely to the telecom community. If you're not familiar … Read more
I decided to resume sharing my newsletter with the blog readers. Of course you can subscribe by going to this page. September 3 · Issue #376 · View online Amazon’s Alexa is going EVERYWHERE…..Chromebooks are spelling doom and gloom for Apple, Microsoft….Google Express slows down…..Cord Cutting offers a better experience….DOJ cracks down on bench and switch visa workers….California fights FCC over net neutrality……Google … Read more
In the movie "Wall Street" the phrase, "Greed is good" has defined a culture for many years. The "Apple App Tax" where the Cupertino giant takes thirty percent of in-app purchases is a wonderful example of Gordon Gecko's now infamous line in the film. On one hand, Apple wants to make as much money as possible, … Read more
Verizon really has a fire on their hands reputation wise after the issue surrounding a fire departments' data plan being slowed down as their crews were helping with the massive fire in Mendocino. This underscore corporate customer service ignorance and product management stupidity at the highest of levels. Emergency services and first responders are invaluable … Read more
