The Banks Are Confused

The banking industry’s relationship with VoIP technology reminds me of how financial institutions initially approached cloud computing – with excessive caution that bordered on paranoia. After diving deep into the common misconceptions about VoIP in banking, I’m struck by how outdated many of these concerns really are. Let’s take a step back and look at … Read more

The Great Net Neutrality Dance: Why Your Internet’s Future Matters More Than Ever

First, I need to thank Glenn Richards of Dickinson Wright for all his emails keeping the telecom world abreast of the net neutrality situation in the USA and, more specifically, in the courts. While I have been accused of “practicing law without a license” by my Legal Eagle friends, I simply had great teachers in that area. … Read more

I Phound The Next Big Thing:

Reimagining Digital Communication: Why Phound’s Privacy-First Approach Caught My Attention You all know that I’ve been watching the digital communication space evolve for years, and I have to tell you about something interesting I’ve been working on for the past two months. It’s called Phound, and it’s tackling a challenge that’s been bugging me (and … Read more

VoIP: Going Well Beyond Voice

Looking at the emerging AI-VoIP landscape, I’m struck by how rapidly we’re moving beyond basic voice communication into something far more sophisticated. What’s particularly interesting is how this isn’t just about adding AI features – it’s about fundamentally reimagining what a phone call can be. Let me break down what I see as the most … Read more

Voice as the Vanguard: Embracing AI’s Audio Ascendancy

Brian Chen, the tech reporter at The New York Times, today presented a compelling case for the unparalleled influence of voice in AI-driven interfaces. His article points out the pivotal shift towards voice technology and emphasizes how AI is thriving in this medium and revolutionizing our interactions with the digital world. I tend to agree, … Read more

The Landline is Dead. Long Live the Landline

The Landline is Dead. Long Live the Landline In an era where rapid technological evolution seems to render yesterday’s innovations obsolete, the humble landline has surprisingly held its ground despite the pervasive rise of mobile communications. However, recent developments suggest that this stalwart of telecommunication is undergoing a significant transformation, signaling both an end and … Read more

Navigating the Future of Telecommunications: A Deep Dive into IT Expo 2024’s Most Anticipated Panels

At IT Expo 2024, which will be held again in Fort Lauderdale, Florida, starting Tuesday, February 13th,  I’ll moderate five panels exploring cutting-edge IT and telecom topics, from generational IT strategies to the Metaverse’s impact on telcos. These sessions aim to bridge knowledge gaps, inspire innovation, and provide strategic insights for attendees to shape the … Read more

The VoIP Hardware Business Has The Pulver Order to Thank

The Pulver Order of 2004 significantly influenced the SIP phone industry, catalyzing growth and innovation among key players like Snom, Poly, Grandstream, Yealink, and Logitech. The industry’s expansion was demonstrated through increasing revenues and diversified product ranges, highlighting the order’s impact on creating a conducive environment for VoIP technologies to thrive. Since the FCC’s historic … Read more

The Pulver Order: A Game Changer in Telecom – The Andy Analysis

In 2004, when the FCC dropped the Pulver Order bombshell, it wasn’t just a regulatory shift; it was a seismic wave that redefined the telecom battleground. This wasn’t just about legal jargon; it was a green light for a telecom renaissance, where VoIP wasn’t just a tool but a weapon for industry titans. In reality, … Read more