Wake up and Smell the Coffee

If you like coffee, like I like coffee, then this story about the best coffee shops in the world in Luxury Columnist is just up your alley. Coffee shops are not just places for espresso and cappuccino anymore. Around the world, coffee shops have become a beacon of hope, relaxation and culture. Each one has … Read more

Why ChatGPT is The Era’s Netscape

Having been an online pioneer since 1980 or so, back when services like The Source and Compuserve were giants, and AOL was only a twinkle in someone’s eye, far off and waiting for a web to first come along, it’s always amazing to watch a game-changing technology come to life.   It got me thinking … Read more

Who Is Doing What With AI?

With ChatGPT in the news so much this past week, I thought I’d highlight some examples of AI-based services that are currently available from leading cloud companies like Google, Microsoft and Salesforce. Let’s start with Salesforce: Einstein Vision: Allows users to analyze and interpret images using deep learning techniques. Einstein Language: Provides natural language processing … Read more

The Power of OpenAI

AI-based products and services have become increasingly popular in recent years, and a number of third-party companies have emerged all based upon OpenAI as their core technology. One example of a company that is using OpenAI technology is DALL-E, a platform that enables users to generate custom images from textual descriptions. DALL-E uses a variant … Read more

Tailgating Cancelled

Reading that tailgating won’t happen at the National Football Championship game was initially dumbfounding. Tailgating and football go hand in hand. It’s as much a national pastime, as it is a regular happening at football games pro and college. So while some were quick to incorrectly blame the ownership of SoFi Stadium in Los Angeles, … Read more

How AI Is Changing UCaaS and CPaaS

The telecommunications sector has seen its share of changes over recent years, but the introduction of Artificial Intelligence (AI) in the Unified Communications as a Service (UCaaS) and Communications Platform as a Service (CPaaS) industries may have some of the most far-reaching implications. AI allows companies to address customer needs faster and more effectively, while … Read more

The Looming Decline of Food Delivery

 In the last few years, Food Delivery Services such as Glovo, Deliveroo, UberEats, GrubHub and DoorDash have seen an incredible rise in popularity. It is undeniable that ordering food online has become a way of life for many people. But what’s becoming increasingly clear is that these delivery services are now facing a day of … Read more

Twilio Just Got Easier

Today I played around with ChatGPT to see what it could do to develop a call recording routine for Twilio. In less than thirty seconds I had a call recording routine, that included transcription and forwarding of the transcript by email, for any Twilio enhanced number. I found this very interesting, more as a starting … Read more

How Southwest Can Recover

Let’s face it, Southwest Airlines is in a heap of hurt right now, and their response to the current crisis situation has been at best, mediocre, and that’s giving them a lot of grace. Granted they are being told what to do and what to say by so many lawyers, advisers and internal executive managers, … Read more