Picture this: You’re sitting in gridlock traffic, watching the minutes tick by as your 7:30 PM reservation slips further out of reach. Your Uber driver is apologetically explaining why the GPS routed you through what appears to be the world’s longest construction zone. You do what any reasonable person would do—you grab your phone and … Read more
Why Guidance, Info-Seeking, and Writing Apps Are Features, Not Companies OpenAI released a report on how people are using ChatGPT. Here’s my take: Investors chasing the current wave of AI apps that give you practical guidance, fetch information, or write your emails are buying into a familiar illusion: short-term traction equals long-term value. It doesn’t. … Read more
The AI sector right now mirrors the late 1990s internet boom almost to the letter. Back then, startups raised absurd amounts of capital on little more than a domain name and a pitch deck. Companies with no revenue—and in some cases no real product—were suddenly valued in the billions. The bubble burst hard in 2000–2001, … Read more
Over the years, I’ve worked alongside teams that went from barely surviving to thriving in ways no one expected. Whether it was a startup emerging from stealth or a Fortune 100 undergoing reinvention, the pattern is always the same—transformation begins with belief, but is sustained by systems. That’s why McKinsey’s latest article, “Worst to First: … Read more
So here’s the deets on Poke. It’s an embedded AI assistant that’s woven into iMessage, SMS and WhatsApp, surfacing tasks from email, calendar, and more as actionable chat nudges. Backed with $15 million in seed funding and built with strong privacy protocols, it’s already gaining traction among Silicon Valley insiders—making frictionless AI genuinely useful. Since … Read more
Let’s talk about EDC. No, not the Electric Daisy Carnival—though I’ll admit, my mind used to drift there first, conjuring images of neon lights and bass drops echoing through desert nights. And no, we’re not diving into the concealed carry conversation about tucking away a compact .22 or .32 caliber sidearm, though that’s certainly part … Read more
If you’ve been around productivity apps for a while, you know the story: lists, notes, tasks, rinse, repeat. Useful, but not game-changing. Fast-forward to 2025, and suddenly AI isn’t just a bolt-on—it’s becoming the co-pilot in how these apps think with us. Superlist, Todoist, and Supernotes have all turned on their AI engines, each taking … Read more
Since the early days of VoIP, we’ve been talking about the demise of legacy telephony structures. “Press 1 for sales” was always a symptom of old-school thinking. Now, with OpenAI’s real-time SIP integration, that era is finally over. For years, I’ve advocated for smarter systems. In 2018, when Dialpad acquired TalkIQ, I wrote how AI … Read more
For decades, the first words you heard when calling a company were, “Press 1 for sales, 2 for support, 3 to hear these options again.” That relic of the past is about to vanish. With OpenAI’s new Realtime SIP integration, artificial intelligence is no longer bolted awkwardly onto the phone system. It’s wired directly in. … Read more
Did you see the Cloudflare Realtime Agents announcement? If you missed it, let me explain why it has huge implications for vCons and the entire telecom world. I’ll start by breaking it down as to what this means, specifically in the context of vCons and the ecosystem that is steadily being built under the IETF’s … Read more
