Microsoft & Meta’s AI “Manifestos”: Why They’re Geared at Investors and Not Just the Public

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Om Malik’s blog posts on Om.co from July 26 & 30 dissected Satya Nadella’s 1,150‑word memo justifying Microsoft’s 9,000‑person layoffs and Mark Zuckerberg’s visionary “personal superintelligence” memo from Meta. But from my perspective, these aren’t simply internal culture pieces. No, no. They’re investor signaling dressed up in fan‑boy PR rhetoric. 🎯 Why the Letters Were Written … Read more

Telephony-First Voice AI: Why Most Startups Get It Wrong—and Who’s Getting It Right

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The recent CB Insights* report on Voice AI consolidation is a clear sign of the sector’s heat. But while capital is flowing and M&A is looming, most of the startups being celebrated have one major flaw: they’re not telephony-first. They treat voice like a data event, not a communications foundation. They analyze conversations after the … Read more

Why Telecom Needs Agentic AI: A Strategic Imperative for the Next Decade

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Over the years, I’ve written extensively about telecom’s transformation—whether it was the rise of VoIP, the impact of cloud-based communications, or the integration of AI with platforms like Dialpad and TalkIQ. But what’s coming next isn’t just an evolution—it’s a revolution. And it’s being led by Agentic AI. 📡 From Reactive to Proactive: Why Now?The … Read more

Why I Built a Thought Processing Application Tracker

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For decades, I’ve tracked how communication tech reshapes how we work and think—from VoIP to video conferencing to the AI tools we now increasingly rely on. But recently, a new kind of application has surfaced: one that doesn’t just document our thoughts—it helps process them. That’s what led me to coin and start mapping a … Read more

The Andy Analysis State of AI July 2025

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So here we are. July 2025. And if you’re a business leader still thinking of AI as a “feature,” you’re about to get lapped, maybe twice. ICONIQ just dropped their 2025 State of AI report, and let me tell you, this is the roadmap if you’re trying to stay relevant over the next decade. It’s … Read more

AI Is Taking the Call, And That’s a Good Thing

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July 8, 2025, may go down as a landmark day in the evolution of intelligent communications. Two announcements—one in insurance, the other in payments—signal how AI, and specifically voice AI, is not just reshaping industries, it’s streamlining the very friction points that have long frustrated both businesses and their customers. First, the partnership between Liberate … Read more

Notion AI’s Transcription Tool

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From Note-Taking to Thought Processing Powerhouse Over the years, I’ve written about the evolving landscape of voice, AI, and productivity—from GrandCentral’s unification of telephony before Google took it mainstream, to Truphone’s early global VoIP attempts that dared to untether calling from borders. As I’ve often said, it’s not about just capturing communications—it’s about transforming them … Read more

Send the Bot and Skip the Meeting

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There’s a new kind of meeting attendee showing up on Zoom, Teams and Google Meet, the silent, invisible kind that never turns on their camera, never unmutes, and never speaks. No, it’s not your disinterested coworker. It’s their AI note taker. And you know what? That’s a good thing. The Washington Post recently spotlighted how … Read more