Working Anywhere: A 2025 Perspective

In the old days, we used to say getting “out of the office” to work somewhere else was taking a break. Now, for me, it’s getting out of the house. You have to realize that I’ve been working from home since the dawn of time. Back in the ’70s, it was calling in scores late … Read more

VoIPWatch: The Communication Platform Revolution: A Mid-2025 Inflection Point

By Andy Abramson The communication technology industry just hit another watershed moment. And if you’ve been reading VoIPWatch over the years, you’ll know I’ve been tracking these tectonic shifts since before the word “unified” was added to “communications.” Back then, I would chronicle this on an almost daily basis. The stakes were high then, and … Read more

Zoom Is Reimagining the Office. Again.

Zoom just dropped a major update to its Zoom Spaces offering, and it’s more than just a refresh — it’s a reimagination of the hybrid workspace experience. For those of us who have been watching the evolution of collaboration tech since the days of dusty Polycoms and analog handsets, this is Zoom doubling down on … Read more

It’s The Interface (Part 2)

The Interface Revolution Is Already Here, And It’s Reshaping Everything If you’ve been watching the “interface-first” revolution unfold for a while now, you already know what’s striking isn’t that it’s coming—it’s that it’s already fundamentally reshaping commerce while most businesses remain oblivious to the shift. The evidence is everywhere if you know where to look. … Read more

How I Reclaimed My Life from the Email Monster

I’ve been in a toxic relationship for years — with my inbox. You know the feeling: that constant pull to check notifications, the anxiety of an unread count climbing higher, the Sunday night dread of Monday morning’s email avalanche. But I’m here to tell you that I’ve finally broken free, and the liberation has been … Read more

Presentations that Resonate: The Shift from Impress to Express

In the realm of impactful communication, it’s easy to fall into the trap of trying to dazzle our audience with our knowledge and expertise. However, true connection and lasting impact come from a place of authenticity and value, not from the grandiosity of our presentation skills. Taking cues from contemporary insights and my own experiences, … Read more

The Remote Work Paradox: Bosses Push for Office Return Despite Preferring Remote Work Themselves

In a recent twist in the remote work saga, it’s become evident that bosses prefer working remotely more than their employees. This counterintuitive trend underlines a growing paradox in the corporate world. Despite their personal preferences for remote work, many leaders are still pushing for a return to traditional office environments. As someone who’s been … Read more

Navigating the Future of Telecommunications: A Deep Dive into IT Expo 2024’s Most Anticipated Panels

At IT Expo 2024, which will be held again in Fort Lauderdale, Florida, starting Tuesday, February 13th,  I’ll moderate five panels exploring cutting-edge IT and telecom topics, from generational IT strategies to the Metaverse’s impact on telcos. These sessions aim to bridge knowledge gaps, inspire innovation, and provide strategic insights for attendees to shape the … Read more

Why The Pulver Order Is Important

In the ever-evolving landscape of telecommunications, few regulatory decisions have had as profound an impact as the Pulver Order. This landmark 2004 FCC ruling, named after Jeff Pulver, a pioneer in Voice over Internet Protocol (VoIP) services, set a precedent that has been instrumental in shaping the future of digital communication. It’s considered a pivotal … Read more