Internet Telephony’s Tom Keating, in his blog, draws attention to a Heartland Institute post about AT&T’s dual strategy of leaving one market and building another.
While the Heartland Institute does a decent job at explaining the situation, like most theoretical viewpoints, it lacks an understanding as to why AT&T has to take the dual path and instead criticizes rather than explores why. Consider that when you read it, before frying Dave Dorman and his crew for doing what they have to do in order to gracefully exit one industry and charge into another.
It’s called not burning bridges about maintaining relationships. Anyone in business knows that today’s competitors are tomorrow’s partners. You just have to do things right.