The analysis today by Voyces pal Thomas Howe about the new Twilio Open VBX is spot on. What really resonates, from an insiders perspective is why he feels client IfByPhone is safe here, and why Digium really error’d along the way. What was shocking was his feeling that this made Twilio a threat to Voxeo, which I feel is more perceptual, as a result of the direction they’ve taken with how they are messaged.
Key here though is these are all hot companies to watch, regardless of the one move today by upstart Twilio.