The more and more I look at Cablevision, the New York area cable company, the more I always sense that of all the major cable operators in the USA, they know their customers best.
Their move with WiFi, a successful deployment of true, metro wide WiFi that covers most of their footprint, is working judging by the stats.
The logic behind this is too simple. Keep your customers on your network more and more and you pay everyone else less. My question is simply this.
Why haven’t other cable operators figured this out?