Declan on VoIP and W

Declan McCullugh, CNET’s guy in D.C. has a very good story on the impacts of the recent presidential election, VoIP, the FCC and the reason things are the way the are. In the end he says that the recent FCC was about as good as it could possible get. I agree.

ICG Trying To Recover

I remember when ICG was a rising company during the height of the dot.com bubble, and then they burst. Well, now, like the Phoenix, they are making their play to grow again. Don’t rule them out because they have experience and a proven platform. Now after shedding some unproductive or non core assets they are … Read more

Communitech Adds Another

CommuniTech which has been selling VoIP products for as long as I know about VoIP added another VoIP product manufacturer to their stable. I have their Clarysis handset phone and love it. Their support is fantastic and their CEO Neil Schact one of the VoIP good guys and class acts. CommuniTech will distribute i3’s Vood … Read more

My Views On Customer Service In the USA

The State of  Customer Service In America Let me first start out by saying that I really didn’t want to write this, but do to a series of matters that have affected me and two of my closest and dearest friends I found myself honor bound to do so. As a member of the press, … Read more

AOL Is Cutting Everywhere – Update

AOL looks like they are getting ready to go up on the auction block to me. They are cutting out broadband, eliminating divisions (Shoutcast/WinAmp), and more. They are doing this while they are working on rolling out a VoIP product. Me thinks two things. First AOL wants to be the dominant dial up player in … Read more

More PCCW FUD

The folks at PCCW must be drinking a different kind of water in Hong Kong. How PCCW can say that VoIP is not of a benefit to business customers is a continuation of their FUD campaign in light of City Telecom’s foray into the space. This is why I guess there was Column A and … Read more

Mercurey News on The FCC Ruling

The San Jose Mercurey News offers up an editorial opinion on the recent FCC ruling to keep VoIP free of state regulation. I think the key here is they zoomed in on the desire of the FCC to keep VoIP free of being a monopoly and in encouraging the rapid development of the technology and … Read more

How Good Is Packet 8

Leonardo talks about Packet8 and local number portability. In his post he discusses how good P8 sounds. That’s due to Level3. He also plays up Broadvoice. I think VoicePulse, Broadvoice and a few others all are in the same space, fighting for the same customers. Either consolidation has to happen or some of these will … Read more

Blog Slow Down

It’s one of those days. I got back late Tuesday from San Francisco, have been drinking lots of wine since last Sunday with dinners I’ve organized. Call the wounds self inflicted. I’m also catching up on work, business and personal life beyond the blog. Mostly I’ve been getting my house in order. I hate clutter … Read more

RBOC’s Like Vonage Ruling

If I read Om as he writes, it sure sounds like the Vonage ruling will open the floodgates for the RBOC’s to finally play in the VoIP game on an even playing field. This is actually good for all of the consumers. Now they will have a choice and brand of carrier will mean more, … Read more