DoubleSpeak/Double Talk

If AT&T likes unlocked devices (Carterphone bill) on the proposed 700 mghz networks why don’t they have a “bring it on” approach with their existing mobile network. If you call AT&T and say you’re having problems with their service and not using a device they sold you, you get the “sorry, we can’t help you” … Read more

Cable Guys Better Than Telcos

In what has to be the survey to prove who is the worst of the worst I find humor in the cable guys besting the telcos in customer service. For the residential customer this may be true, but as a global nomad and telecommuter I’m never impressed with what is best described as middle of … Read more

Seeking Nirvana in VoIP–It’s not ooma

One of the most interesting discussions not online has been going on back channel by the VoIP bloggers about ooma with some of the better minds taking what’s being written and then writing posts around it. For a lot of reason beyond him being a client and friend I’m in David Beckemeyer’s camp on this … Read more

Sun Rocket-First Person Account

An IDG News Service reporter shares his first person account about his overall experience with SunRocket. It isn’t pretty. But there is an old adage that you get what you pay for. Originally I was a Vonage customer for VoIP. As soon as CallVantage came online from AT&T I jumped on it and have been … Read more

Junction Networks-Welcome To the Blogosphere

We’ve been users of Junction Networks for some time. Recently they became a client of my agency and now I’m happy to report that they are blogging. Over the last few days they have had posts about SunRocket and ooma. Much like pal Alec Saunders, and the folks at GrandCentral and PhoneGnome, the commentary is … Read more

Cloud Based SipSwitch

I was sent an email by the developer of a web based end user service for managing your SipAddresses, called mySipSwitch. While our more technical bloggers like David Beckemeyer, friends Luca and Aswath Rao or SipThat’s Erik Lagerway can likely discuss the technical aspects of this new service in more detail, my guess is the … Read more

Ooma Has Ring of PhoneGnome To Me

When I was first approached about a briefing on Ooma I intentionally held off of doing the briefing, as I wanted thing out in the open. From the initial email I sensed this sounded a lot like client and friend David Beckemeyer’s PhoneGnome so I used my wedding in France as a reason to delay … Read more

AT&T, Vodafone and Verizon Maybe In Play

So the boys in The City are telling me that the recent look-see of Verizon by Vodafone isn’t the real McCoy. Here’s what my London sources are telling me. 1. Vodafone and AT&T are doing more than racing at the Grand Prix of Formula 1 events. It seems that the talking going on at those … Read more

Truphone Win Over T-Mobile In The Press in UK

The traditional UK press is already picking up on what the blogosphere was all abuzz over yesterday afternoon right after the announcement of client Truphone winning their first round in court versus T-Mobile which was all about money and termination. Both The Independent, one of the four or five most read broadsheets in the UK, … Read more