Vonage: Mastering Their Own Destiny

Vonage held their analyst and user group meeting this past week in San Francisco at the Four Seasons Hotel and made some moves that foreshadow what's to come. Beyond putting on a new brand look, one that is designed to move their business efforts more squarely into the enterprise market, they also are clearly breaking … Read more

The Trump Tariff Alternatives

There's  a new 25% tariff on products coming to the USA from Europe. Let's call it the Trump Tax. For importers of European wine they will have to now pay more for each bottle they import, and of course those costs will be passed onto the distributors, retailers and ultimately the consumer. For European winemakers, … Read more

Robocalling Law- “It’s The Other Guys Problem”

ArsTechnica's Jon Brodkin has a well penned recap on what attorney generals in all 50 U.S.A. states are doing about Robocalling. Honestly, not much. In so many words, the AG's (i.e. not OGs) are basically giving the major carriers in the USA the ability to say "it's the other guys problem" and putting the blame … Read more

Chasing To The Bottom: 8×8 Express Revealed

It looks like 8×8 is conceding in it's efforts to use agents to capture the small business/SOHO market that it hasn't been working so they've taken up the mantra "if we can't beat them, join them." They've become a member of what I like to refer to as "the chase to the bottom" crowd with … Read more

My Blue Jeans Experience vs. Calling

I'm a video communications user from as far back as CU-SEEME. I remember the early days of SightSpeed, which Comunicano worked closely with along the way, all the way up to their exit to Logitech. We also worked intimately with Skype's video team who had me test their then in beta video function that I … Read more

APIdays Explores CPaaS

I'm excited to announce that I'll be speaking, moderating a panel discussion and convening at the upcoming APIdays – Amsterdam conference which is all about "The Rise of Contextual Communications"  on June 18th and 19th at the Hotel Arena. My talk, which is about "The State of CPaaS" is a logical extension to the January … Read more

It’s Time Atlas Shrugged

Growing up in the Philadelphia Flyers organization, around the age of 18 I read Ayn Rand's "The Fountainhead" as I learned that Ed Snider, someone I admire to this day as a business visionary, was a follower of her Onjectivist writings. A few years later, on a train based trip across Europe I read cover … Read more