Google has started to release Live Transcribe, an app that will be helpful to many, but especially the deaf. The timing may be a bit late, but perhaps Delta and other airlines may want to quickly deploy it to their customer service agents around the globe. Last week a story broke how a Delta gate … Read more
The SIM Swap thief was convicted in Santa Clara County court and received a ten year sentence for the crime. Clearly, the tech centric community is sending a message. Commit a crime in our backyards and they'll prosecute to the fullest extent of the law. This is likely encouraging news to others like industry colleague … Read more
I love Barcelona, except when Mobile World Congress, the city's largest annual trade show is in town. Prices go up. Transportation bogs down. Hotels are impossible to book, and even the restaurants pull out their MWC menus. So when I read this morning about the Catalan government passing a regulation that hinders the use of … Read more
Back in July Google Voice started a beta program to roll out the legendary service on a global basis. A few days ago they made the service available in more countries. One of their big additions was VoIP calling as this meant that calls no longer had to be forwarded to a mobile phone's number. … Read more
Zoom has been a staple in my company, Comunicano, the past few years along with UberConference as part of our collaboration tools. We switched to Zoom from GoToMeeting just before Citrix sold off our former client to the LogMeIn because the quality just couldn't be beat. With their announcement yesterday, Zoom brings what they announced … Read more
Yesterday I was told by my bank that they won't use VoIP numbers for text verification purposes when it comes to essential customer identification services such as resetting your ID, password or sending a replacement ATM/Credit Card. In light of the Terpin vs. AT&T case and similar actions against T-Mobile that surround SIM swapping, the … Read more
TokBox has released their annual study, "Video Chatterbox Nation" I have to admit, I like the design style and the way the report is presented. Reading it reveals key data points surrounding live video communications use, especially with the millennial crowd. As someone who has been in the live video world, since the days of … Read more
When it comes to the PR world I'm a veteran player. As much as I hate to admit being a PR guy, I have been one for a very, very long time. I can remember when the only way I could be reached when I was the public relations assistant for the Philadelphia Wings in … Read more
CES was last week. This week is the Detroit Auto Show. We go from geeks to gearheads. There's also the National Retail Federation Show in New York City. Trade show season is in full swing. Meetings happen around the events. New products and services get rolled out. All this is happening around a federal national … Read more
A few weeks ago I launched the "What’s going to be big in telecom in 2019" poll. Well it caught the attention of the leadership team at TMCNet and we decided to join up. So now it's both TMCnet and my company, Comunicano that are asking that question in the first annual VoIPWatch Poll. We'll … Read more
