Customer Service Needs to Be Local

Maybe Donald Trump is right about bringing jobs back home. Let me compare two experiences I recently had with British Air under the exact same scenario. My flight to Marseille from LAX was on two separate record locators. In the past all that took to correct was a call to BA’s executive club desk and … Read more

These Carignans Are No Puchovers

Michel Smith started his career as a journalist in Paris and began to write about wine. His well storied career has led to his being one of the leading proponents of wines from both the Languedoc and Roussillion regions, and unquestionably is one of the most well informed and witty wine and food writer/critics around. … Read more

G Night Is Tonight in Avignon

After many months of planning, the event of all events for the Grenache Association is tonight in Avignon. All the Grenachistas will be out in force so if you're in the neighborhood come join up for the fun. Maison Nani at 29 rue Théodore Aubanel, 84000 Avignon, France  

Domaine Saint Amant and La Ferme Saint-Martin

On my first day of deep diving educational training, after a delightful lunch in Beaumes de Venise I ventured up to the hillside town of Suzette to try wines from three producers. Of the three, Charles Redortier, Domaine Saint Amant and La Ferme Saint-Martin, the latter two were standouts, while Redortier showed me some wines that are … Read more

A Look at Some Nicely Aged Rasteau’s

Last night dinner I went through three Rasteau different wines, two from Domaine la Soumade and one from Les Halos de Jupiter, Philippe Cambie's own label.   The 2009 Les Halos de Jupiter was a fantastic red wine which likely could be enjoyed for many years to come. But why wait when friends who enjoy wine … Read more

More VoIPWatch Coverage of Enterprise Connect

Wrestlemania is less than a week away in Orlando, and you would think that in the battle for enterprise communications market share that at Enterprise Connect there would be more rumbling. But the news isn't from the challengers as much as it is from the established heavyweights…..HMMM. YAWN…That's why what was done at TadHack Mini … Read more