For some travelers flying United airlines yesterday, it must have felt like Deja Vu, that feeling that you've been here before. For at least the third time in memory since the merger with Continental Airlines their passenger reservation system failed. This failure resulted in delays and missed connections because no one could check in for their … Read more
UK newspaper, The Telegraph, has a story today that encourages medical practitioners to make greater use of Skype and SMS to help keep patients from missing their scheduled appointments. Not a bad idea and one that is in major need of acceptance, as they cite missed appointments and the inconvenience that the missed appointments can … Read more
Ever wonder where fixed broadband is, or isn't in the good old USA? Well, the FCC has a Map for that. What is obvious is the heaviest concentration is east of the Mississippi leaving lots of land uncovered. More information on fixed broadband progress can be found here courtesy of the FCC.
As more of us use our laptops and desktops for Voice and Video, largely thanks to apps like Skype, CounterPaths Bria, Microsoft Lync, Google Talk and Apple's Facetime we all have a need for one thing. Awesome voice quality. Personally, I've long been a fan of the mics from Blue, and once again they seem … Read more
It was an interesting week with AT&T coming under attack for it's desire to force FaceTime users into share plans as GigaOm's Stacy Higginbotham and other point out. What's I shared with Stacy is what may make the whole point mute for some who buy their iPhones direct from Apple. In AT&T's statement they wrote "FaceTime is … Read more
The Wall Street Journal's Walt Mossberg (subscription required) gave newcomer to video conferencing Zoom.us a big shot in the arm late yesterday with news of their service launch. Not much is known about the company, but the new free service supports up to 15 simultaneous users and promises screen sharing too and is available for iPhone, … Read more
If The Verge's news report on LTE going live in the UK on EE is accurate (Everything Everywhere), the combined T-Mobile and Orage play, my friends across the pond will have faster and better speeds soon. According to the report EE will roll things out on September 11. The rumor though is that they will … Read more
One of my favorite telecom analysts has always been, and remains Iain Gillott from iGR. I first met Iain when he was with IDC before breaking off and establishing his boutique consultancy. Long a watcher of wireless and mobile, today his firm announced the publication of a report on Voice over LTE or VoLTE for … Read more
The other day, Fierce Wireless had a special report on the subject of "Toll Free Data." It's concise, timely and relevant to the changing market of mobile data where consumption is going to outstrip plans sometime soon. But, it's anything but news to me. In the past, I have written about the concept of "Sending … Read more
I think the inevitable threat to telcos is going to happen. That threat is the most obvious over the top, under the floor, or through the pipe marriage of services, media, signalling and features. It's when Microsoft decides to marry Skype and Lync together, oh, and toss in Messenger, and if you want, Exchange too. … Read more
