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The Next AI Gold Rush Won’t Be Bigger. It Will Be Smarter.
I’ve been watching this pattern emerge for years now, and it’s finally crystallizing into something I can’t ignore. Back in May 2018, and that feels like yesterday, honestly when Dialpad acquired TalkIQ, I wrote that VoiceAI would become as ubiquitous as collaboration itself. What struck me then wasn’t just that Dialpad was adding artificial intelligence…