Why in anyone’s mind would a deal between SalesForce.com and eBay/Skype be kept mostly under wraps? No it wasn’t under wraps. I missed it. (see above) and so did a lot of the other VoIP bloggers.
The implications of a Skype & SalesForce.com alliance are huge.
What’s bigger than Skype getting into the business of business? It is a huge move, especially with a company like SalesForce.com.
Someone wrote that "Skype’s software is available as a Salesforce-built plug-in that enables companies to embed voice-over-IP capabilities in their Salesforce environments for doing things like launching multi-party conference calls."
This is exactly the kind of thing that goes right at the heart of Microsoft’s LCS strategy and puts a heap of hurt on the conference call business. Why? SalesForce.com is used by sales organizations. Sales organizations talk to millions of customers each day. It is a Skype Viral move to the nth degree, but candidly, the way this whole thing was executed it sure reads more like Mark Benioff being the procurer of customers like he always was the top procurer for Larry Ellison back when he was at Oracle.
I wonder what is next up Skype’s sleeves?
VoIP, More Than Just Cheap Calls
There are three billion phones on the planet – two billion fixed phones and another billion mobile. The percentage of those utilizing Voice-over-IP technology is so small that it doesn’t show up on the radar. In-Stat research estimates that there…
VoIP, More Than Just Cheap Calls
There are three billion phones on the planet – two billion fixed phones and another billion mobile. The percentage of those utilizing Voice-over-IP technology is so small that it doesn’t show up on the radar. In-Stat research estimates that there…