Pal Rich Tehrani likes the ring of RingCenral’s new features and some look like they are worth a try.
Personnaly I have to wonder I really want/need another softphone and Unified service? Between the combos of GrandCentral, PhoneGnome and SipPhone’s Gizmo Project I can have all that they are offering it would appear. A ton of hosted SIP companies also offer these types of features so I’ll have to find some time to give RingCentral a try.
I am also a RingCentral customer (Virtual PBX only) and I love it (you can read my review here: http://small-business-phone.com/?p=4)
For phone service in conjunction with my RingCentral account, I use Vonage and Skype, both of whom I don’t see disappearing anytime soon, despite troubles. (Read my review of Skype here: http://small-business-phone.com/?p=13)
I have not used RingCentral’s Voip (phone line) Service, however, and I think they (RingCentral) might have dropped it because I don’t see any mention of it on the site? Chances are they recognized it’s not their core business.
Good luck,
-J.B. Malik
MBA/MS
http://www.Small-Business-Phone.com