If you haven’t seen the news lately, client Fonolo, started by pal Shai Berger, is on a roll.
Originally called FonCloud, they changed their name last spring, and debuted at eComm, showcasing their deep dialing end to customer service frustration for consumers. At eComm everyone from eTel founder Surj Patel to organizer Lee Dryburgh told me how this was the hit and the company to watch. Patel, now with GigaOm, and organizer of their conferences recently added Fonolo to the upcoming Mobilize conference slated for September, while Berger presents today at ClueCon.
But the real validator that there is a need for the service is coming from the public. Recent posts by ZDNet, Read, Write, Web, Boy Genius Report and The Consumerist are all showing an overwhelming demand, and heavy consumer desire, for this.
In an era where many ideas are being presented to VC’s that have no audience, it’s great to see how audience ready and market ready Fonolo is.
In the words of Hannibal T. Smith of the legendary “A Team”, I have to say, “I love when a plan comes together.”
Update-Shannon Proudfoot has a story that ran in multiple Canadian newspapers as well from Toronto to Victoria.