Back when Yahoo, Microsoft, and Google were the digital gatekeepers, we watched a generation of VoIP startups try to wedge voice into the web. Some succeeded. Others got acquired or disappeared. But now, the power players aren’t who they used to be.
Today, it’s OpenAI, Anthropic, Google with Gemini, and Mistral that are shaping the future. You can toss in Grok, DeepSeek, and a few other open model upstarts, too. They’re not just changing how we interact. They’re redefining how we reason through digital experiences. Voice, once a transport layer, is now the canvas.
From Voice AI to Agentic AI
The rise of Voice AI made conversations digital. But what comes next is deeper—conversations that evolve, that remember, that think ahead. We’re now entering the age of Agentic AI—systems that don’t just answer, but act. They don’t just respond; they decide.
This isn’t Google Assistant 2.0. It’s a paradigm shift.
Imagine a call where the “agent” isn’t human, but smarter than any script. Where the AI not only understands context, but holds a memory of every prior conversation, every preference, every intent. It knows your patterns and anticipates your needs—not just within an app, but across your entire cloud life.
vCon? That’s the protocol layer that will make this real. It’s the JSON object that wraps every interaction with trust, context, and auditability. Just like SIP enabled global interoperability for voice, vCon will do the same for intelligent, autonomous, persistent conversation.
The New Stack: GenAI + vCon + Intent
We’re watching the stack reassemble itself, except this time, Generative AI is the interface, not the app. Think Gemini-powered workflows inside Google Meet. Or Claude-based concierge services that plug into Slack. Or an OpenAI-powered voice agent running across Twilio, with memory, logic, and a persistent voice.
Each interaction becomes more than a moment—it becomes stateful, searchable, and composable. This is the magic of Conversational AI + Agentic Reasoning + Voice APIs + vCon is a new stack for a new world.
As far as the telcos go, they won’t see it coming. Neither will some of the UCaaS giants.
But we will. We’ve been here before. SIP. ENUM. WebRTC. vCon is next.
Only this time, the voice will think, remember, and act.