When it comes to Microsoft and their voice offerings, it is starting to again get confusing. First we had Lync. Then Skype for Business. Along came Teams, and now we have Business Voice 365, but only in the UK and Canada for now. All this appears to be a move to take more money out … Read more
Vonage held their analyst and user group meeting this past week in San Francisco at the Four Seasons Hotel and made some moves that foreshadow what's to come. Beyond putting on a new brand look, one that is designed to move their business efforts more squarely into the enterprise market, they also are clearly breaking … Read more
There's a new 25% tariff on products coming to the USA from Europe. Let's call it the Trump Tax. For importers of European wine they will have to now pay more for each bottle they import, and of course those costs will be passed onto the distributors, retailers and ultimately the consumer. For European winemakers, … Read more
Let's face it. If you're an executive at a telco and you get the opportunity to rub shoulders with the Hollywood elite, your wife and kids will love you. I mean, come on. Backstage passes to concerts. (CHECK). VVIP treatment at theme parks (CHECK). The ability for your wife to tell her friends how she … Read more
ArsTechnica's Jon Brodkin has a well penned recap on what attorney generals in all 50 U.S.A. states are doing about Robocalling. Honestly, not much. In so many words, the AG's (i.e. not OGs) are basically giving the major carriers in the USA the ability to say "it's the other guys problem" and putting the blame … Read more
It looks like 8×8 is conceding in it's efforts to use agents to capture the small business/SOHO market that it hasn't been working so they've taken up the mantra "if we can't beat them, join them." They've become a member of what I like to refer to as "the chase to the bottom" crowd with … Read more
Often we find that much of the content online is written in an "inside baseball" style. That's where the lingo and the phrases that make up a story are often written the same witty way that Hollywood writers weave in jibs, jabs, innuendo and more. I know, as I'm often guilty of working in a … Read more
I'm a video communications user from as far back as CU-SEEME. I remember the early days of SightSpeed, which Comunicano worked closely with along the way, all the way up to their exit to Logitech. We also worked intimately with Skype's video team who had me test their then in beta video function that I … Read more
It looks like when it comes to cloud based collaboration ZOOM is pushing Cisco's WebEx and the Broadsoft off to a supporting, more legacy customer oriented role at Verzion and taking its seat at the table. It's also a big win for all OTT players when last week Verizon announced their choice of Zoom as … Read more
I'm excited to announce that I'll be speaking, moderating a panel discussion and convening at the upcoming APIdays – Amsterdam conference which is all about "The Rise of Contextual Communications" on June 18th and 19th at the Hotel Arena. My talk, which is about "The State of CPaaS" is a logical extension to the January … Read more
