Twilio started out as a "developer first" company. That means they started building their business at the developer level and have started working their way up the ladder with the larger customers. Of late though, they have been sending all kinds of signals that they are wanting to be an "enterprise focused" business and shedding … Read more

The government that governs least, governs best has long been a bastion of the USA. For centuries our laws and regulations have been based on letting industries self-govern and self-regulate. It's only when they don't that the government steps in. That's what is happening with robocalling. Despite input from industry giants including the mobile operators, … Read more

A few years ago, Dialpad launched a very timely and on the money campaign all about the "Anywhere Worker." That was something I could identify with easily for a lot of reasons. When I launched Comunicano in 1993 the goal was to never have a physical office. This was well before the idea of remote … Read more

I caught up with Mitel's SVP of Global Technical Operations, Peter Polizzi,  last week to talk about Mitel's efforts with pro sports teams around the world. Their efforts include a league-wide effort with Major League Baseball, a handful of UK soccer teams and a recently announced goal scored with the NHL's Los Angeles Kings. What … Read more

Distract. Defame. Destroy. ..that's the game that's being played out against Amazon and Jeff Bezos. And it's wrong!!! All one needs to do is look at the Medium post by the founder of Amazon as he artfully set the stage to bring to light an attempt by to silence him and his newspaper, the Washington … Read more

Comunicano is the premier value creation communications agency serving the telecom, collaboration and mobile industries for over 27 years.  Over the past 22 years Comunicano has led the communications for startups and companies in transition, leading to 56 successful exits via M&A or IPO, generating more than $6 billion dollars for investors, founders and employees. … Read more

I am starting to play around with the idea of a VoIPWatch Podcast. I'm using the agile development model. Try and see what works and what doesn't. Here's the first attempt.

Google has started to release Live Transcribe, an app that will be helpful to many, but especially the deaf. The timing may be a bit late, but perhaps Delta and other airlines may want to quickly deploy it to their customer service agents around the globe. Last week a story broke how a Delta gate … Read more

The SIM Swap thief was convicted in Santa Clara County court and received a ten year sentence for the crime. Clearly, the tech centric community is sending a message. Commit a crime in our backyards and they'll prosecute to the fullest extent of the law. This is likely encouraging news to others like industry colleague … Read more