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VoIP With Your Burger and Fries

VoIP and the Internet are making possible the use of far away call centers to serve the role of order takers for McDonald’s drive thurs. The claim is that this is all about speed, but I’m suspecting there is another reason. It’s the language barrier. It’s getting harder and harder for  quick serve restaurants to … Read more

Comverse Buys NetCentrex for VoIP Biz

Acquisitions seem to be happening and this time it’s Israel’s Comverse that did the buying, picking off NetCentrex at a very fair price. NetCentrex is one of these companies that had a great core technology, bit was lacking the big customer wins it needed to be a serious player. Now with Comverse their technology may … Read more

UMA Will It Happen

There was a lot of speculation in some corners at CTIA if UMA will ever see the light of day. Despite it being pushed by Nokia (an agency client) and others there remains some wonderment if it will really be the defining Mobile/VoIP standard. At CTIA I saw the Outsmart and BridgePort Networks solutions and … Read more

Bloggers Malaise

Blogmonia. We’re tired. Our brains are fried and what’s more our bodies are beaten. I really think we are all suffereing from the same sort of malaise. Maybe it’s the post VON blur syndrom combined with CTIAitis. For those who have been covering everything since VoiceCon, eTech, TeleCom Next, CompTel and next week the NCTA … Read more

Another Canadian Podcasts

Jon Arnold has been doing his series ofr a while and like Erik and Mark he’s bringing some interesting insights to the world of VoIP. That makes 3.5 Candian podcasters. The half is Dan York because he’s moved over the border I heard. One has to wonder if its the cold weather or the significance … Read more