andyabramson.com

The Challenges Skype Faces

Lars brings up a great point in his TelcoTrash post about QoS and how it costs company’s money to support bad service. I’m amazed at how much bad is supported in business today, instead of just doing it right. Starbucks in my view is a perfect model of doing everything right. Sadly I don’t see … Read more

New VoIP Video Fones From Fujitsu! Get It

A little alliteration and journalistic license not withstanding in the headline, these two new VideoPhones that use VoIP appear very interesting! We are clearly seeing the convergence model being applied herewith both devices. With Skype making all kinds of noise that they will roll out video in a big way soon, and likely make an … Read more

Junction Networks Is So Easy

I think I’ve become more of a geek than I’d like to admit. I was able to figure out how to get my XTEN Eyebeam client to register on two networks, without the help of anyone from any network. That’s right. No system admin. No uber geek types to tell me how to do it. … Read more

A Better Call Center

Martin is right. I don’t understand why anyone with customer service hasn’t added a Skype feature. Other than the fact that Skype’s ability to work in the enterprise isn’t there yet. But that’s exactly what PeerioBiz is gearing up to solve from client Popular Telephony.

XTEN To Change Name After Great Quarter

XTEN will change their name according to Om who did his usual digging around for news. The revelation comes on the heals of XTEN having their best quarter ever. The name change will be a good thing for them and announced at VON most likely according to the filings with the SEC. As for their … Read more

Random Facts Point To Possibilities

I remember a conversation years back when i was told that one of the sons of Rupert Murdoch was charged with the role of looking into the future of all things digital. So unlike Cringe, I’m not at all surprised to see Murdoch looking into buying Skype. As a matter of fact I think his … Read more

How Cheap It Is

The New York Times has a wonderful piece that explains how VoIP is sorta cheap and sorta not. In reading it, the story got me thinking about all the reasons why David Beckemeyer (aka Mr. Blog) invented PhoneGnome for people who already have a regular phone line and broadband. The value proposition PhoneGnome brings speaks … Read more

Comcast Digital Voice Chooses AT&T

In what could have been perceived as a bigger blow to Level3, AT&T has won Comcast’s Digital Voice business, in addition to all else they already have. SPRINT ALSO GOT SOME OF THE DEAL. When one looks back at my comments when AT&T launched a friendly relationship for CallVantage with the cable companies about a … Read more

To Robertson, Less Is More

Michael Robertson is the master of hype. No one can do it better, and he’s so, so, good at it. Now he’s trying to spin why a smaller client, Gizmo, is better than Skype because the file size is less. Now we all know that in some cases Size Matters, but what I think really … Read more