It’s great to see Ted Shelton back writing on IP Inferno: as he has today about Vonage and the Customer Experience. As a long time customer of Vonage, and CallVantage, and one who has many of the carriers in the house I know exactly what Ted is talking about. My customer experience is better than most with … Read more
Stuart of Unbound Spiral: has announced that Skype Journal has Launched. I wish him all the luck and success in the world. This is a perfect example of niche marketing. Find a community and aggregate content for them. Skype is a community with an audience that is very mixed. The early adopters will be all … Read more
I think in a few years WiMax will be more in the news, which is why I’m launching WiMaxWatch now. To be ahead of the curve. While other sites are out there, I want to bring the same approach towards covering WiMax that I have done with VoIP.
Virgin’s PR Tactics Enrage Nurses I just hope they called him Sir !
The Jeff Pulver Blog: Spring 2005 “VON Blur” Starts Today is an understatement. For the past three or four weeks I’ve been in show mode. That means little time to prospect for new business, and lots of time on the go. Between Internet Telephony and now VON, my work has been non stop, in addition to … Read more
Investor’s Business Daily is another media outlet ringing in with advance coverage of VON. I think this year’s spring VON will be very much an announcement driven show, with some insight from AOL, VONAGE and the FCC being the hot sessions. Those and of course my Blogger Panel on Wednesday !
Before yesterday’s post, on Friday Om got Vonage to say it was a software glitch. Last summer Om referred to a Vonage outage where the company cited that Global Crossing was the culprit. I recall getting the same comment from Vonage PR and posting on it too. Outages are nothing new but it’s funny to … Read more
» This company wants to sell me VoIP? Ha! | IP Telephony | ZDNet.com Russell Shaw who also writes for VoN Magazine takes an unnamed cable company to task for screwing up his email account and then asks why he should buy VoIP from them. I’m betting the company is Comcast as there are just … Read more
A reporter with a Eurocentric perspective nails the core issue about the telcos. VoIP has them in a choke hold. Neville points out Skype, other VoIP service offerings and points out that the enterprise is moving towards VoIP which hurts the telcos. I go beyond that and say that USA based VC’s need to look … Read more
In all the hoopla last week at Internet Telephony this sorta got missed. As of February 25, subscribers can now obtain directory assistance listings by dialing 4-1-1. Callers can obtain two listings per call and will be charged 99 cents per use. Subscribers will also find a link to eFax on the More Features page … Read more
