Before yesterday’s post, on Friday Om got Vonage to say it was a software glitch. Last summer Om referred to a Vonage outage where the company cited that Global Crossing was the culprit. I recall getting the same comment from Vonage PR and posting on it too. Outages are nothing new but it’s funny to … Read more
» This company wants to sell me VoIP? Ha! | IP Telephony | ZDNet.com Russell Shaw who also writes for VoN Magazine takes an unnamed cable company to task for screwing up his email account and then asks why he should buy VoIP from them. I’m betting the company is Comcast as there are just … Read more
A reporter with a Eurocentric perspective nails the core issue about the telcos. VoIP has them in a choke hold. Neville points out Skype, other VoIP service offerings and points out that the enterprise is moving towards VoIP which hurts the telcos. I go beyond that and say that USA based VC’s need to look … Read more
In all the hoopla last week at Internet Telephony this sorta got missed. As of February 25, subscribers can now obtain directory assistance listings by dialing 4-1-1. Callers can obtain two listings per call and will be charged 99 cents per use. Subscribers will also find a link to eFax on the More Features page … Read more
A Light Reading Insider report issued last week tells us that the cable MSO’s are in the lead when it comes to VoIP adoption
destinationCRM.com: Hot Seat: Will VoIP Reinvent the Contact Center? Why or Why Not? This article provides a round up view of opinions on VoIP in the Contact Center. My feeling is VoIP will change things. How soon? Stay tuned.
Skype is starting to draw comments that aren’t all positive. The issues are mostly around QoS and security of late. My guess is Teleo’s PR team is doing some depositioning work.
I sat with Ed Cespedes of VoiceGlo last week. I found a few things out. 1. They are not yet making money. 2. They are working on a mobile extension to VoiceGlo 3. He and Michael Egan have a lot of their own money in the company. 4. About 100,000 people are using VoiceGlo at … Read more
Last week at Internet Telephony in Miami, the always well spoke Katherine Martine, or Kathy to her colleagues at AT&T spoke about the future of VoIP and what going on with CallVantage. Two features she spoke of stood out to me. One is their new eCom software that will provide PC or PDA level management … Read more
Over the past few months I have gotten to better know both Jeff Pulver of VON and FWD fame. I’ve also gotten to know Rich Tehrani of TMCNet, the publishers of Internet Telephony and producers of the Internet Telephony conferences. Both enterprises are in their own way the most ongoing and significant contributors to … Read more
