VoIP

IP poised to storm the call centre – silicon.com is a nice overview of what call centers can expect…

Aswath Weblog: Skype Math Anxiety  Aswath offers good analysis as always. All Skype has done for me is cut into my International calling bills. They are almost gone except for some folks who don’t use Skype. Skype has moved some of my IM traffic. There is no net savings or cost for IM. If I … Read more

Skype callers: ‘Customer service, please?’ | CNET News.com It seems Skype is having growing pains. While users continue to applaud the Skype to Skype quality, the Skype Out service seems to be a bone of contention.

Om Malik on Broadband » Vonage is being blocked? Om has a report that starts with Paul Kapustka from Advanced IPPipeline about some carriers reportedly blocking Vonage VoIP traffic. I’ve always been concerned about Port Blocking, and in the case of SIP traffic via CallVantage, that would be port 69, while other carriers use different ports. … Read more

It looks like the Costa Rican government understands the game of monopoly very well.

BBC NEWS | Business | What to see at 3GSM mobile show The BBC Online has a preview of 3GSM that is happening now in Cannes. What’s interesting is they rehashing of VoWiFI that already is out from CES and other conferences. But that said, this is an ideal place for acceptance to be generated, … Read more

Wi-Fi hotspot is Chicago’s largest means a VoIP w/ WiFi can’t be that far behind. SBC is clearly making moves with FreedomLink, their WiFi service and this kind of deployment is case study type of material. Mark my words…I see AT&T CallVantage over WiFi coming sooner than some think..

Digital Home Canada has a story about Canadian cable company Shaw launching VoIP service.  

The Jeff Pulver Blog: Verizon to Give Birth to 700 pound gorilla? This is a great ******* read. Now for the Andy angle..What does Verizon, who has VoiceWing, need DeltaThree for any longer? With UUNet as part of the package they get everything they need for an IP network.

The Jeff Pulver Blog: A Valentine for Vonage? Some Take Vonage to Heart; Others Clog the Arteries is a very eloquent post about a call to arms in a nice and well thought way.