If you haven’t seen the news lately, client Fonolo, started by pal Shai Berger, is on a roll. Originally called FonCloud, they changed their name last spring, and debuted at eComm, showcasing their deep dialing end to customer service frustration for consumers. At eComm everyone from eTel founder Surj Patel to organizer Lee Dryburgh told … Read more
Great hotel this Sofitel in Philadelphia. Every time I stay here I get the Accor Favorite Guest upgrade. What’s more the staff, especially the concierge and front desk staff is so, so helpful. As for broadband, it passes the test. Download is a steady two megs and upload is over 500k which means it gets … Read more
It sure sound like iPhoneDevCamp is a real hit.
Let’s all give Tom Keating a round of applause for his up to the minute coverage around the Packet 8 outage this past week. Tom’s dogged determination drove to the bottom of the story that concluded in his reporting to be a database server of Packet8’s that caused the issue. The fact that it was … Read more
Call this the reason Verizon has made New York City and the surrounding suburbs a key “must win” market for Fios and is starting to crank up the PR, Advertising and sales efforts. Cablevision is one of the largest cable operators in the country, but focuses only on the New York area, unlike the others … Read more
One of the semi-annual conferences I love to attend is held twice a year in London and organized by my friends at the STL Group, where Martin Geddes is found hanging his hat and providing very keen insight. Today in their newsletter I spied a posting entitled the Telco 2.0 Manifesto, a take off of … Read more
I know I’m in the minority, but I really don’t want ads with my WiFi. Personally, I’d rather pay and get a really good and consistent experience, or just check-in and turn on or have it done right the way AT&T has done it with Starbucks, where you’re being gifted the access for your loyalty, … Read more
The Wall Street Journal has a story on Webcams being used in inventive ways. One is to keep an eye on a person’s vacation home, another is tied to a home alarm system. I’ve been doing something like that with the auto-answer feature of SightSpeed during the never ending phase of my house’s reconstruction. I … Read more
Chicago based Comunicano client, IfByPhone, was featured in today’s Chicago Sun-Times. The story placement is the work of my virtually based asymmetrical communications agency staff’s teamwork approach, collaborating using tools like Basecamp from 37Signals and other web and IP based services. The key to this story is about being big in your own back yard, … Read more
Chicago based Comunicano client, IfByPhone, was featured in today’s Chicago Sun-Times. The story placement is the work of my virtually based asymmetrical communications agency staff’s teamwork approach, collaborating using tools like Basecamp from 37Signals and other web and IP based services. The key to this story is about being big in your own back yard, … Read more
