VoIP Magazine has a thought provoking commentary about Skype and CRM.
I realize that Skype is one to one for now, but if more “service” companies adopted Skype it would sure save a lot of money in phone calls. I also wonder when someone will invent a Skype to Nextel’s DirectConnect service.
Homegrown and Open Source to Get Last Laugh
As 2005 was drawing to a close, there was a lot of activity surrounding a new twist on a very old idea: the compute utility. Well, to be more precise, utilities are an old idea that were perfected during that industrial revolution for water distributio…