For decades, the first words you heard when calling a company were, “Press 1 for sales, 2 for support, 3 to hear these options again.” That relic of the past is about to vanish. With OpenAI’s new Realtime SIP integration, artificial intelligence is no longer bolted awkwardly onto the phone system. It’s wired directly in. … Read more
Did you see the Cloudflare Realtime Agents announcement? If you missed it, let me explain why it has huge implications for vCons and the entire telecom world. I’ll start by breaking it down as to what this means, specifically in the context of vCons and the ecosystem that is steadily being built under the IETF’s … Read more
Let’s be clear: The artificial intelligence revolution is moving at a pace that makes the early days of the internet look like a horse-and-buggy era. We’re witnessing a technological transformation that’s not just incremental—it’s seismic. Companies like Den and Dabe are reimagining how we interact with technology. These AI agents aren’t just tools; they’re sophisticated … Read more
Here’s the thing. Most people spend their whole lives trying to look like they belong. They dress the part. They talk the talk. They buy the props. But deep down… they’re tourists. We’re not tourists. We never have been. Yeah, we’ve heard the voice too — You don’t belong here. You’re not from here. The … Read more
In sports, teamwork isn’t a slogan; it’s survival. Whether it’s a defenseman threading a pass to the open forward or a midfielder laying the perfect ball into space, great teams operate in rhythm. Timing, trust, and anticipation keep the play alive. Now, swap the jerseys for business suits, the court or pitch for your company’s … Read more
What LeBron James and Maverick Carter are helping to spark with a $5 billion-backed international touring basketball league isn’t just an exciting new entertainment property. It’s a strategic masterstroke. It’s also a bold redirection of power in sports that feels long overdue. And while the NBA has made strides internationally, this move shows just how … Read more
Om Malik’s blog posts on Om.co from July 26 & 30 dissected Satya Nadella’s 1,150‑word memo justifying Microsoft’s 9,000‑person layoffs and Mark Zuckerberg’s visionary “personal superintelligence” memo from Meta. But from my perspective, these aren’t simply internal culture pieces. No, no. They’re investor signaling dressed up in fan‑boy PR rhetoric. 🎯 Why the Letters Were Written … Read more
For decades, I’ve tracked how communication tech reshapes how we work and think—from VoIP to video conferencing to the AI tools we now increasingly rely on. But recently, a new kind of application has surfaced: one that doesn’t just document our thoughts—it helps process them. That’s what led me to coin and start mapping a … Read more
So here we are. July 2025. And if you’re a business leader still thinking of AI as a “feature,” you’re about to get lapped, maybe twice. ICONIQ just dropped their 2025 State of AI report, and let me tell you, this is the roadmap if you’re trying to stay relevant over the next decade. It’s … Read more
From Note-Taking to Thought Processing Powerhouse Over the years, I’ve written about the evolving landscape of voice, AI, and productivity—from GrandCentral’s unification of telephony before Google took it mainstream, to Truphone’s early global VoIP attempts that dared to untether calling from borders. As I’ve often said, it’s not about just capturing communications—it’s about transforming them … Read more
