I’ve been watching the meeting productivity space evolve for years, and here’s what most teams don’t realize: AI notetakers aren’t just transcription tools. They’re communication multipliers that fundamentally change how business gets done. Let me be direct. After working with hundreds of startups and companies in transition of all sizes, I’ve seen every flavor of … Read more
There’s a quiet revolution happening in AI integration that most marketers haven’t noticed yet. It’s called the Model Context Protocol (MCP), and it’s solving the problem that’s been frustrating every marketing team trying to implement AI solutions. Since Anthropic open-sourced the Model Context Protocol (MCP) in November 2024, a quiet revolution has been building in … Read more
Sometimes a product integration happens that doesn’t just feel inevitable—it feels right. That’s the sense I got connecting Grain’s new Model Context Protocol (MCP) to Claude. We’ve long been promised a smarter future, but most of it has been flash over function. This isn’t that. It’s what happens when two platforms don’t just shake hands—they … Read more
By Andy Abramson The communication technology industry just hit another watershed moment. And if you’ve been reading VoIPWatch over the years, you’ll know I’ve been tracking these tectonic shifts since before the word “unified” was added to “communications.” Back then, I would chronicle this on an almost daily basis. The stakes were high then, and … Read more
When colleagues dismiss sophisticated AI implementations with phrases like “oh that’s just your AI,” they inadvertently expose their own technological illiteracy and psychological biases. This reductive commentary reflects a fundamental misunderstanding of modern AI capabilities and reveals deeper issues of workplace envy and resistance to innovation. The Knowledge Divide The “just AI” dismissal reveals a … Read more
I’ve been watching the AI productivity space, and more granularly about Thought Processing, with a mix of fascination and, I’ll admit, a touch of obsession lately. The past 30 days have delivered some genuinely game-changing developments that I think deserve more attention than they’re getting. Let me walk you through what’s happening and why it … Read more
I’ve been watching people tap away at those futuristic Coke Freestyle machines for years now. They stand there, eyes wide, scrolling through endless combinations, not just choosing a drink, but crafting a personal flavor statement. That’s how I’ve made wine in the past. My idea of what blending various parcels of Grenache and Syrah, with … Read more
We’ve all been watching the AI landscape evolve at breakneck speed, and what’s becoming increasingly clear is that we’re witnessing a multi-dimensional fragmentation that few organizations seem prepared for. The market isn’t just evolving. It’s splintering into distinct power plays that will reshape competitive dynamics across industries. Taking a step back, I think we’re seeing … Read more
When it comes to streaming media, Ken Rutkowski and I were really some of the earliest pioneers and evangelists of streaming media. We not only did it daily, with the World Technology Roundup, but we also evangelized it, started a company that was too early, Plus Media, and were working on the front lines of … Read more
Remember when traveling felt like an adventure rather than an endurance test? When hotel staff greeted you with genuine smiles instead of automated emails? When dining out meant being pampered, not just fed? Yeah, me too—and I miss those days more than I care to admit. I’ve been thinking about this a lot lately, especially … Read more
