There is no question that AI and video are going to be more widely deployed in 2019, and beyond. You don't need to be a Gartner Analyst to be seeing and hearing what's ahead. As a matter of fact, as direct to customer approaches are more and more en vogue in every industry, not just … Read more
In 2005 Martin Geddes asked me to outline how Nokia could use bloggers to help properly introduce their upcoming line of smartphones, dubbed the "N Series" to overcome the challenges faced by their USA Country Comms team and Global Comms worldwide. In the past they had tried to work with bloggers and never got past … Read more
Diane Greene at Google wasn't doing a bad job at all. As a matter of fact, she was leading the massive business, Google Cloud, and taking it in the right direction. But being second fiddle to Google Ad sales and then having to navigate around something new from Google every month is no easy task. … Read more
As background I've been in the PR world since I was 14 years old when I was in sports with the Philadelphia Wings and then with the Philadelphia Flyers. Back as far as then the idea of being friends with media, keeping them informed and being able to talk, present a story angle that was … Read more
No, I didn't make a VoIP call. But I did stream Amazon Prime on a flight today where GoGo is the provider and instead of beaming down to ground stations, the connection was via satellite. Compared to my ground station based experience yesterday, what a difference. Streaming video was awesome. Webpages load fast. And most … Read more
I came across a note letting me know about a new mobile app from Panisonic that ties into their business phone system. When I read the note, it was full of just enough information to encourage me to look through the web site about the smartphone app. What I found was more than interesting and … Read more
The Wall Street Journal has a great story about the decline or if you believer, the continuation of the use of the deskphone. As someone who has not had a home or office phone for so many years the story is mostly old hat. Given how voice over IP use and acceptance has steadily grown, … Read more
In what has to be more about intellectual property and gap filling, and a bit of an acquihire in nature, 8×8 has acquired Jitsi from Atlassian. You'll recall how HipChat was sold off to Slack a few months ago, so this seems to be the next step in trimming non-core assets by the Australian company … Read more
I have Google Fi on a Pixel and my bill this month will be roughly $25.00. That's for unlimited voice and text, and a PAYG data plan. Since the Fi spends so much time on WiFi, and so little on 4G/LTE, the data that is being consumed is almost nothing so I pay almost nothing. … Read more
Skype is coming to the Amazon Echo soon. This is a big win for Amazon, and also at the same time could have massive ramifications to the entire voice and video calling industry. And it may also be the biggest boost to Skype resuming being a force in calling. Here's why Echo devices are becoming … Read more
