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Vintage Om Malik Is Back

It has been a little over a year now since I was called while on my honeymoon by the GigaOm COO, now CEO, Paul Walborsky, with the news of Om’s heart attack. Om has been a great patient and if he have seen him lately, you’ll know he’s been living a very different life than … Read more

Citrix Goes With GIPS

Client GIPS today announced that Citrix, known very well for Go To Meeting, will be deploying the GIPS Voice Engine and the Voice Conference Engine. Last fall Citrix acquired VAPPS, best known for its HighDef Conferencing platform so the move makes a lot of sense. As someone who spends a lot of time on conference … Read more

Least Cost Routing For The Mobile

Moshe Maeir from Flat Planet Phone Company has posted about his newest development, a Least Cost Routing Engine for mobile. LCR has been around for years. Many years. I added LCR back in the 80s when I was serving as the Office Manager for the Philadelphia Flyers and had the pleasure of over seeing their … Read more

It’s Guaranteed!

Voice Broadcast of messages has always been a promise, that fell short in one area. Delivery. Now client ifByPhone is taking a page out of the Domino's Pizza and Federal Express (FedEx) playbook of successful business practices. They're guaranteeing the on time delivery of broadcast messages. How easy is it to use? Put it this … Read more

Pay Now Or Pay Later

Stuart Henshall is ranting about his experience with Comcast, one that other customers of there’s have shared publicly or privately in the past. It’s not far different from what caused the movie “Cable Guy” to become a great example of art imitating life. That’s Comcast. But Stuart has to take a moment and think about … Read more

Video Conferencing Takes Off

I’ve been saying that IP based video conferencing will be taking off in 2009 and it looks like I’m right with that prediction. NASA and Verizon have reworked their agreements and now will have IP based video and web conferencing supplied by the Baby Bell. At the same time, Forbes is reporting how well the … Read more

Yes Rich, You’re Right

In his post about high def communications, Rich Tehrani lays out a pretty good argument about the need for High Definition in communications. In my business we’ve been using HD audio conferencing from HighDef Conferencing and the comments from my team members and clients is consistent about the experience. The calls are simply better. As … Read more